SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
L like the system
I compared this laptop to some others in the market, i found that its speed was decent, especially given the price. while there are other laptops out there with slightly better specs, this one strikes a great balance between power and value. very satisfied!
I just bought this laptop too, and there are no major issues. It works gradually. I use it for online shopping, YouTube, and office documents every day. It works perfectly. So far, it's lighter than my old phone, but has better battery life and larger storage capacity. Overall, I'm really satisfied.
This computer is very lightweight and easy to carry, suitable for mobile office needs. The picture quality is clear and the sound is free of impurities. Some accessories are also included, and the packaging is intact. It has a good shopping experience
I am quite satisfied with the design and workmanship of this laptop, which is completely sufficient for daily use and general office learning. If you are also looking for a laptop with high cost performance and decent design and workmanship, then i think this one is worth considering.
I bought this laptop for my dad, it's amazing! It is very thin, very beautiful, and has a very good effect. The processor and ram are very suitable for daily tasks, and ssd makes it super fast. The screen is clear and fast charging is very convenient. My dad is very satisfied, and the price is very cost-effective!
This is a plan for the upcoming trip. The computer is in good condition and there is no problem when upgrading to windows 11. It has light weight and perfect screen state, and there are no scratches or dead pixels. It has 16gb, and i am very satisfied with this computer.
I am pleased with the quality of this computer. Sturdy, easy to set-up, happy to have windows 11 pro . So hoping it will continue to work as well as it has so far.internet speed is good even with multiple windows open at once. I'm a retiree, so no gaming just email, shopping and research. But very happy with this purchase.
My new laptop has completely redefined my work experience. It is lightweight and portable, allowing me to carry it with me. If you are looking for a reliable, stylish, and powerful laptop, please don't look again.
The speed is impressive--it boots up quickly, runs smoothly, and handles multitasking with ease. Whether i'm working on documents, browsing the web,or running multiple applications,it keeps up without any lag. The build quality is solid, and the keyboard is comfortable for long typing sessions. Battery life is also pretty good, lasting long enough to get through a workday without constantly needing to charge. Overall, it's a great, reliable laptop for productivity.
I just received this computer, it's pretty good, thank goodness, nothing's broken. It caught up with my design, and there was no lag at all while i was working. I will update my comments in the future if there are any issues
I have recently started college and i need a good laptop that is powerful enough to handle all the applications and things i need, and has a high cost performance ratio. I found this laptop and my goodness, so far i really like it!! Easy to set up, easy to use, the size is perfect for carrying on a backpack, and the speed is super fast,. I strongly recommend this laptop to you.
I saw that this laptop is quite good, so i decided to take action. The logistics were updated in a timely manner, and after receiving it, the packaging was tight and undamaged. The appearance is beautiful, and the texture is also great. A great shopping experience. Exquisite workmanship, fast running speed, and lightweight.