SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you! Fast delivery! Matches the description! Everything works! I recommend it!
"the watch is a great value. I can wear it for over a week between charges. There is a decent selection of faces from which to choose. The watch monitors everything from blood pressure to blood oxygen and body temperature. I highly recommend it! "
A big thank you, the package arrived safely 🙏. I am super happy 😁 my watch is beautiful, the strap is really nice, I made the right choice, I tried it and programmed it. It works well with my headphones 👍 Installation was very easy and since I love listening to music, the sound is great 👍 Thank you again, I recommend the seller 🙏🌟🌟🌟🌟🌟
"everything is fine, received on time as expected. Satisfied. "
Exactly what i needed for daily health tracking. all core health functions work great—ecg, blood pressure, body fat measurement are all super easy to access. comfortable to wear all day, no issues so far.battery lasts 3-4 days on a single charge, great budget smartwatch.
It arrived in less than a week, a super complete watch of appropriate size, comfortable to wear all day, strongly recommended, i will buy it again.
Perfect watch. beautiful design, the metallic strap feels premium and the build quality is solid. connected to my phone without any issues. all functions (especially the hr tracker) work perfectly. delivery took about 10 days to france. very happy with my purchase.
I bought this mainly for the health tracking features and i'm very impressed. the heart rate monitor and ecg function work perfectly and are very responsive (as you can see in my photos!). the screen is bright, clear, and the touch control is smooth. great quality for the price.
I love that it comes with both a high-quality metal strap for a formal look and a silicone one for sports. Switching them is very easy.
Surprised by the performance! The ui is very smooth and responsive. It has so many useful features like the ai voice assistant, weather updates, and even a calculator. 🎤 The "emotion" tracking feature is quite unique and fun to check. For this price point, getting a watch with such a high-quality display and so many apps is a total steal. 5 stars!
Amazing unboxing experience! The watch came in a premium box with two types of straps (metal and silicone), which is a huge plus. The metal band is solid and stylish, while the silicone one is perfect for the gym. The setup was super fast, and the "wrist lift" feature is very responsive. You can't find these high-end features (ecg/ppg) at this price point elsewhere. Fast shipping too!
I am absolutely in love with this rose gold finish! It looks so elegant and sophisticated on my wrist. The cream-colored strap is super soft and matches everything in my wardrobe. The screen quality is surprisingly crisp with vibrant colors. It looks like a high-end designer watch but at a fraction of the cost. Perfect for daily wear!