SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The watch arrived and has not been verified yet; I will expand the information when I have time. For now, I can say that it looks good and comes with 2 extra straps.
Too early to make a judgment, we'll see with use. The various measurements need to be checked. The product is aesthetically pleasing and practical enough for me. It meets my expectations. The deadlines were met and the follow-up was satisfactory. Thanks to the seller.
Great watch, the user manual could be a bit more detailed. 👍👍👍👍💯💯💯💯
Fast and well packaged. Seems very precise, but I need to conduct more tests.
The package arrived in 8 days – good delivery time. The watch is aesthetically pleasing, well-made, and connects easily to the phone. The medical measurements are moderately accurate, but acceptable. The laser works properly. I couldn't find any uric acid measurements in the watch menu, app, or user manual. The sales description stated that this parameter is also measured, but it isn't. Therefore, i gave it fewer stars, as that was more important to me than, for example, the number of sports modes. As you can see, you can't have everything, although it would be good to know this before purchasing, rather than after.
This smartwatch truly exceeds expectations! The health function is super comprehensive, with dual probe laser therapy, ecg electrocardiogram, and micro physical examination practical and professional. Accurate monitoring of uric acid, blood lipids, blood pressure and other indicators, hrv-ai medical diagnosis is very reliable. The watch has multiple sports modes and can navigate in real-time, adapting to different needs. Bluetooth calls are clear, meeting daily health management and exercise needs, and offering excellent value for money! I believe no one can refuse it, strongly recommend it 👍 🙂
I have been using it for a week now, and the blood pressure measurement is very accurate without any shortcomings. I had a pleasant communication with the seller and plan to buy another one as a gift for my father.
Fast delivery, very well protected
Everything went well, thank you very much.
Hello, delivery successful, item matches the description. Awaiting its use Thank you.
Still working it out
This watch has two extra straps. 1 steel, and 1 silicon. The package will arrive in 10 days. This seems to be the standard arrival time, as i have purchased many products from alibaba express through different sellers. The watch works according to the instructions. The battery life is about 7 days and everything is normal. The measurement results are very accurate. Because i have an appointment with a doctor, i can compare the results with the clinic. In summary, this is a very good surveillance watch. The only thing i can add is that it includes an electrocardiogram band, perhaps for more accurate cardiac monitoring. Considering the functionality of this watch, it provides enormous value. Excellent sellers will recommend watches and sellers.