SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks great will test it out later.
A bit disappointed that this mini- super nes has the exact same games as the mini regular nes, but it’s still fun to play and works as it should. many of the games are net setup to use all of the controller buttons, so most buttons do nothing.
Brings back memories
I haven't tried it yet but it looks good 👍
This is really cool i love it feels like i am young all over again
I haven't played it yet so i'll have to come back and do my review on that but i really didn't think i was going to get what i thought which was the whole game system i paid $0.99 for it and $3.99 for shipping that's why i did not think i was going to get a real game system so i will be back to do my review on how it works after i try it out
Was a little disappointed, this us for nintendo not for ones, but it's still fun. ty!
So fun.
Cool
Awesome
Listen this is the best easter ever this is keeping my grandchildren occupied wait a minute is keeping me occupied too i love it 😁
This is a very good device for retro games.
The system worka perfectly, and it has over 600 games. great for fun, i am flashback with mario 9
You say it works i love it for the price and the game bring it back to when i was younger i feel like a kid again
I’d recommend to any adult or kid to buy this product great games! !
works but one controller does not work
Easy set up love it has the original mario games
Had to get an adapter for a smart tv and the quality is terrible on one. Lol it’s not really 620 games either, more like 155 games listed four times. I suggest connecting it to an old tv or small screen because it looks awful on a newer tv. The controllers are a bit tough on the button presses. It’s inexpensive so it might be worth it for an old tv or a young gamer who likes retro games but i’m an older retro gamer and it doesn’t hold up for me.
This is not a super nintendo it's the same as the nes system...
Good. I like it
ty
Works
My daughter will love this for christmas.