SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have used the laptop for just one day or more, but it depends on its responsiveness and usability. It seems to be the best laptop I've had so far; at least it seems to be familiar with my needs.
In short, this 15.6-inch laptop is an excellent choice for users who want a balance between performance and portability. It comes with a full HD screen, large memory capacity, solid-state drive, and Windows 11.
Ordering this product will definitely not disappoint, the product is great, and the seller is also great. the packaging was done very well and arrived on time.
I have installed the latest operating system, and i estimate that this computer will last for a long time. it's fast, quiet, and perfect for regular home use. the screen display is also excellent.
My comments are rigorous, the work proceeds without delay. The "Wifi" Bluetooth and the processor are excellent. It's a laptop worth buying.
I really like the design of this laptop. It has excellent performance and the fingerprint unlock feature is a great addition.
This computer has great graphics, excellent color and clarity for movies and games, and good sound effects. Overall, the quality is very good and i am very satisfied after purchasing!
It only takes a few days to get familiar with all the features it offers. Excellent performance.
First of all, good afternoon to everyone. Yes, thank you very much to the seller, excellent computer and speed. 5-star carrier gls. 6 days. And aliexpress 100 percent. I love it, thank you very much.
Great price for a laptop that can run games smoothly. Since it is so portable i can bring it around with me or hook it up via hdmi cable to my tv.
Very good equipment, meets my expectations.
Firstly, the installation is very simple, without the need to install any unnecessary software, keys or passwords. The windows 11 operating system is excellent. The laptop itself is very beautiful and worth a try.
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It's a super solid device (not lightweight) or fragile. Super smooth scrolling. Plenty of computing power for my needs. Happy to find a pc with this capability at a good price.
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I was looking for a laptop for office use and finally found one that performed well. I use it to view and edit business documents, as well as browse the web.
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