SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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They arrived quickly The headphones have very good audio quality, the case with its screen works perfectly. Everything is very premium, HTC is of very good quality, I recommend them.
Synchronous translation is slow; it's fine for dialogue, but watching a full-length film won't work. In this case, translate the actual content itself. I'm not a big music fan, but even for me the sound quality is 3 out of 5. The 1-3 touch control of the earphones is not familiar or very convenient, but at least it's there. Overall, for the money, it's a real steal. I bought it for around 1300, just to look and feel it, so I don't have any complaints, but if your budget allows, it's better to look for something with better sound quality. By the way, the assembly and plastic are quite good.
The truth is, it's the best hearing aid I've ever bought in terms of quality. I recommend it to anyone.
Very good... it works perfectly... I tested Chinese and English... all I have to do now is test the subtitles... I recommend it.
Great functionality, they stay in the ears very well. Maybe I would have liked a higher volume.
Pretty good item for its price!
Excellent product, beautiful to look at and useful if you have a phone that is not in sight. The headphone display notifies you if someone calls you, the sound is excellent, and the app to download is also interesting. I recommend it for its quality and price.
Excellent 👍
It arrived in good condition and does what it promises; the issue is that there are no covers since there is no way to attach a strap.
These headphones are very good and the translation is also good, and taking photos from the case to the phone is very convenient, and in terms of quality and price, it's even better.
Delivery was excellent. I didn't write a review for a long time because I bought the headphones as a gift, but now it's time to open them and set them up. The joy was boundless!!! I recommend everyone to buy not just headphones, but a truly high-quality gadget.
Excellent phone communication, much better than even the top-end headphones, while the sound quality when listening to music is acceptable but matches the price.
Works well for me i hope it does for everyone 🙂
Very good sound, and the applications like taking photos with the headphones and the sound they generate if you lose one are very helpful! So far, they exceed the quality in relation to the price.
The sound is good and the app is very easy to use, it doesn't have customizable covers, nor does it come with a cover, and the earphones easily fall inside a sweater or jacket. Other than that, I recommend them.
item 10/10, good sound and very useful for the translator
Headphones really great for the price you pay. With the app, simultaneous translation is quite accurate, the sound is very good, and the features are simple and intuitive. quantity price top!
Very good product, I recommend this item. It arrived very quickly and in perfect condition.
Best ear pods at aliexpress. I must have bought 10 different earpods till i found these. Highly recommended
Very good, it does exactly what it says, the sound quality is good and the battery is quite durable.
Received the product well packaged, installed the app and everything works correctly, thank you to the seller.
It's a great device. Much more than I expected. The translation is more than accurate and fast. I fully recommend it.
Very good quality, excellent value for money
These buds are excellent super easy to set up, arrived super fast, excellent quality as decribed and more. Great store, can't forget translations top notch.