SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This laptop is really light, it's not tiring to take it out. The screen looks comfortable, and the blue wallpaper is refreshing. The keyboard has a tactile feel when typing, making typing effortless. The battery has been used for half a day and still has power, sufficient for daily use. The operation is also quite fast,
This computer has a smooth screen, easy operation, good heat dissipation, and the keyboard area is not hot to the touch. this configuration and price offer a very high cost performance ratio
The computer is lightweight and convenient, and it feels great to carry in the office every day. It also has good heat dissipation. The computer has a very fast response speed and high appearance. Very useful, i recommend it
The price is reasonable, i really like the computer. the overall design lines are very smooth, and the color matching and texture are also great. the computer color display is also very comfortable
A great computer with excellent heat dissipation, low noise, and a good keyboard feel. the outer tube is simple and elegant, with a fast startup speed of only about 15 seconds. it is brand new and not activated.
When playing games and cutting videos, the fan doesn't make any noise. you get what you pay for. i think the cost-effectiveness is good, i recommend it
Strong performance and good heat dissipation, with minimal fan noise for daily use. it also serves as a backup for gaming and office use, and its portability exceeds expectations. i am very satisfied with it.
I really like it, there were no issues after testing, and the performance was released very well. easy to use
Very good delivery, fast running, no load lag, very energy-efficient, no noise, capable of handling most tasks, it is a very user-friendly computer
Silver is very beautiful, with good performance and a great keyboard feel. the overall weight is very light, making it easy to carry to office and class. it runs very fast after turning on, making it a very useful computer overall
A great computer, it's very fast, lightweight, very beautiful, has low heat generation, and the fan makes very little noise when used normally, which i can't even notice
The screen display effect is clear and delicate, with realistic color reproduction. excellent performance, smooth operation, easy multitasking, long battery life, easy to use, highly recommended for purchase
This computer is suitable for long-term office use. the keyboard has a comfortable feel and rich interfaces, making it a cost-effective laptop.
After a small test, i can confidently say that it is a must-have.
It arrived two days earlier than the expected delivery date and exceeded my expectations; the screen quality is very good and the running speed is also very fast. at this price point, this is a great laptop
This product is excellent, its performance, durability, and sturdiness have exceeded my expectations. and the goods arrived earlier than expected.
Its performance is impeccable. i like the numeric keypad on the right and the clear large screen. the battery life is also excellent! and it doesn't come pre installed with many unnecessary software, which is also very good. i will definitely purchase this laptop again.
I really like this product. the screen is clear, the running speed is fast, and it is lightweight. it's a very user-friendly one
So far, i am very satisfied with this laptop. he's very useful