SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The photo quality is good, the recording quality is very poor and difficult to hear, but at this price it is a good product.
Recording is a bit weird. just record through your glass not through the app
The glasses work amazingly and do a good job. It's a pity that the battery runs out relatively quickly, as does the memory, but the quality is very good! Highly recommended.
Excellent, they work very well, I recommend them.
Everything was fine, only the glasses arrived broken, but I received the money back immediately. Highly recommend.
Great product, easy to interface, high-quality photography.
Does everything as advertised. so love the glasses
Nice product, you can also hear things from outside through the glasses, so that's not the best. The camera is nice, but the AI is a bit buggy and slow.
super very close to Rayban meta 2
Superb glasses for 40 bucks on sale! They change color in the sun. There's a camera, AI features, and the build quality is good! The set is excellent. A little big, but there are earpieces for adjustment.
I ordered photosensitive glasses because I have difficulty seeing, but they sent me regular ones, so I'll have to give them away. They seem to be fine and work well for the price range. :(
Excellent quality, they arrived intact.
Okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay, okay.
very good
Excellent value for money, the battery lasts a long time, the speakerphone sounds good, and the photos and videos are quite good.
For the price you're getting exactly what you're paying for. Camera quality is great. Hellocyan ai can be a bit finicky/ slow at times. For $50-60 bucks, youre getting a hands free camera that can take photo and video by voice command. The transition lenses are nice. I believe the recording light can be covered without getting any errors. Battery life has been great.
Very good product, it surprised me both in photos and videos, and the best part is its language translation. Without a doubt, a very good purchase. The photochromic lenses work perfectly, nice design, maybe a bit heavy for the nasal bridge but that's just a matter of getting used to it. The speakers sound very good and it records both vertically and horizontally.
I recommended the product to all my friends.
Crazy glasses! Full of features and all of excellent quality!
Super fast delivery. The glasses are good, record in a reasonable quality, could be a bit better, but I think it's okay for the price. It's a shame that you can't download the videos directly to the computer. You have to transfer them through the app, which can take quite a while depending on the size of the recording.
Everything OK, quickly and efficiently.
I love the design of the glasses. They look modern and the frame is a solid one. I have listened to music in them, which is fine to me. I'm still learning the functions for video, photos and translation. Overall, i'm happy with this purchase.
Great purchase. Very nice glasses with top-notch features. Photos, videos, recordings, AI recognition, everything works well. User-friendly app. I am satisfied.
Incredible, both for making calls and for AI! Photographed a basket of fruit and asked the AI what it was, providing a meticulous description of the entire dish in perfect Italian!
Poor product. Bluetooth headphones with the option to take photos and videos, but it takes a long time and often freezes. On the other hand, for the price...