SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For the first time, i saw the charging compartment made like a power bank (3600mah! ). I basically haven't charged the box for two days on a business trip. It supports charging glasses and mobile phones at the same time, which is really emergency on long-distance planes. Listening to music can last for seven or eight hours, and it comes with an automatic pause function. This detail is very user-friendly.the box is made of leather texture, and it is very high-grade in your hand.
Best companion for my cycling trips! 🚴 ♂️ 👓 I bought these mainly for recording my bike rides without mounting a heavy go-pro. The 1080p video quality is surprisingly clear, and the stabilization works well enough for pov shots. The lenses are great as sunglasses too. What i love most is the 3600mah charging case —i can charge the glasses multiple times and even use it to charge my phone when i'm out riding. Highly recommended for outdoor lovers!
At this price, you can buy glasses with integrated sony lenses, ai dialogue, translation and large power. The price/performance ratio is really invincible. The packaging is very exquisite, and the accessories are also very complete, including ear hooks and nose pads of different sizes, which ensure the stability of wearing. The operation logic is very simple, and the combination of physical buttons + touch is very easy to use. Whether it is given as a gift or for personal use to record life, m02 ultra is currently a smart wearable device that is well worth starting on cross-border platforms.
Excellent product 👌 recommended, good quality, meets all its functions.
These ai recording glasses are absolutely amazing! the design is sleek and lightweight, so they’re comfortable to wear all day without feeling bulky. the audio recording quality is surprisingly clear, even in noisy environments, and the ai features make organizing and reviewing recordings super easy. setup was quick, battery life is solid, and they feel very well-made. overall, they’ve exceeded my expectations and are incredibly useful for daily tasks, meetings, and on-the-go notes. highly recommend!
I went outside to test the photochromic lenses, but they didn't change as much as sunglasses do... I guess I'll have to upgrade to some cheaper photochromic lenses. 😢 The translation is awesome. I'm not sure about the accuracy, but they do translate YouTube English broadcasts directly and read them in Korean. There's a delay of about 3 seconds, which makes it a bit confusing, but I think it would be useful to have a one-on-one conversation.
After some daily use, i can say that these glasses are actually very practical. I took these photos while walking and driving outside. Glasses are easy to use - you just need to wear them to capture what you see. The photo looks very natural, especially during the day. Even in bright sunlight, the lights and colors feel very realistic. It is easy to record daily moments without taking out your phone. I also really like its design. They look like ordinary sunglasses and don't feel bulky. I have worn them both outdoors and in the car, and they feel very comfortable for daily use. Overall, they are very comfortable, easy to use, and i am very satisfied. I will purchase them again.
Im genuinely impressed by how practical these are. the translation works smoothly between languages, bluetooth connects effortlessly for music and calls, and the lenses are comfortable with great uv and blue light protection. theyre lightweight, stylish, and fun-perfect for travel or daily use.
"i like how natural the footage looks when recording outdoors. The camera handles light well and captures scenes clearly. Ai assistant, translation, and bluetooth calling add convenience, making these glasses a practical option for everyday wear. "
Overall, this is a perfect pair of glasses. On the street, glasses take pictures very clearly and quickly. After listening to music and taking photos/videos regularly for 2 hours, the battery level dropped from 100% to 90%. The quality of the lens can be seen in the last 2 photos; it's great! Artificial intelligence and translators work very well. Uploading files from glasses to the application is very fast and convenient. I chose this model based on the reviews of other sellers, and sure enough, a higher price means better quality.
These smart glasses really impressed me. Not only do they have a modern and comfortable design, but they also offer real-time translation — super helpful when talking to people in other languages. The audio is clear and perfect for listening to music while walking or driving without being completely isolated from your surroundings. The battery lasts a good amount of time and they pair quickly with my phone. A perfect mix of fashion, functionality, and innovation! I would buy them again.
I have used other brands of smart glasses before, and the most headache is battery life, but m02 ultra solves this problem perfectly. It is equipped with a large 3600mah charging compartment, which can not only charge the glasses, but even use my mobile phone as a temporary power bank. The standby time of the glasses themselves is up to 4-7 days, and it can take about 8 hours to listen to music after a full charge. The frame material is pc+abs, which is very lightweight (only 54 grams), and there is no sense of oppression when worn for a long time.
Amazing product! The chatgpt and real-time translation features are actually very useful. Exactly as described. Highly recommend the seller.
Looks like normal stylish sunglasses, but it has 32gb built-in memory for videos. Excellent quality. Will buy again!
Work as expected. The ai and camera work fine, but the ai application is required. The speed of on-site translation is very fast. The glasses are very beautiful and are a very fashionable style. This box is very well packed for glasses. Good value.
This pair of glasses simply exceeded my expectations. I spent less than 90 dollars, and now i have glasses and a power bank, which is simply amazing!! This pair of glasses is not only fashionable, but also versatile, capable of taking photos and videos. You can also have a conversation with artificial intelligence. Glasses can translate multiple languages, basically all mainstream languages around the world. I will carefully explore this pair of glasses, hoping that he can become a good helper in my life
I am very grateful to the seller, finally a product that works well. I am not disappointed and i recommend this product 100%.
Very cool glasses! The 1080p camera works great and is super easy to use. Shipping was very fast. 5 stars!
The quality of the glasses is good, and the charging case is very suitable; in addition, it can also be used to charge mobile phones. the pronunciation of 'hey cyan' is important, otherwise it won't respond. if only the order could be changed. the photos and camera are both great, i really like them. the sound is normal, and i hope the power will increase with the update because sometimes it sounds a bit low on the street. instant translation, such as watching tv, will improve with updates. we have three pairs of glasses at home. previously, two pairs of glasses were very slow and clumsy. now, the one i wear uses an algorithm to reduce noise, and the translation accuracy reaches 90%. wearing comfortable glasses and photochromic lenses is also great.
These smart glasses are great! The 8mp4k camera captures clear photos and videos, and the ai voice control works perfectly in hands-free use. Lightweight and stylish with great shots. I am very satisfied with these ai smart glasses. They connect seamlessly via bluetooth, and calling through them is crystal clear. The translation function is surprisingly accurate and useful for travel. Highly recommended! This is the most advanced smart glasses i have ever used. The camera quality is first-class, the voice commands are accurate, and the waterproof rating gives people peace of mind. There is also a power bank that can be carried with you, which is really convenient.in addition, two additional lenses make them versatile for any occasion.
M02 ultra smart glasses are a must-have for work! 1080p anti-shake video, one-touch voice recording and dual-mic noise cancellation work perfectly for meetings. ai real-time translation, chatgpt integration and meeting summaries save tons of time. 32gb storage, wifi transfer and multi-system bluetooth connection are super convenient. worth every cent!
Absolutely amazing price. Ai can also accept it and is very satisfied with the purchase
I was amazed by the configuration of these smart glasses! The core functions are versatile, including anti shake shooting, high-definition calling, and ai intelligent functions, all of which are extremely practical. The most considerate feature is that the charging case can recharge the phone, with complete parts including the charging cable and eyeglass cloth, without the need for additional purchases. Comfortable to wear, powerful in functionality, and full of happiness in daily use!
Product arrived quickly and in good condition. For the price purchased， i am surprised by the quality. The packaging is neat and well protected. The item's box is of very good quality and well-cared for. The glasses are in accordance with the description. The product has been delivered as requested: black glasses, auto-darkening lens, and black storage box. Commissioning is simple and fast. Manual in multiple languages. The same applies to glasses available in many languages. All functions work. The quality of videos and photos is acceptable without any issues. I will try for several days and i will get back to you.
"absolutely love these smart glasses! The 1200p video quality is surprisingly clear for recording my daily commute and outdoor trips. The absolute best part is the massive 3600mah charging case—it not only charges the glasses perfectly but i even used it as a power bank to top up my phone! Built-in 32gb storage means i never worry about running out of space. Highly recommend!"