SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They look very good, I hope they work as they say.
It's wonderful! In the first shot it reduced the pain by 50%, thank you very much ☺️
Excellent product, it helps me a lot, well packaged, arrived before the specified date, recommended seller, I will continue buying, delivery was on time and honest, thank you Aliexpress.
Fast, just as described. I'm going to try it. I would buy again.
First time ordering this product. Hope it will provide relief to those in need. It was shipped and arrived very quickly. Well packaged.
Good products, I am very satisfied with this product, its price is relatively reasonable and the service is excellent, thank you very much.
Very good product, it arrived without any issues.
Excellent service
The order arrived quickly. Well packaged. The packaging was undamaged. Externally, it fully matches the description. I haven't checked the quality yet.
I just received it, I've only been taking it for a couple of days but it seems to work well.
Great thanks
It arrived as indicated by the seller, the recommended order arrived quickly.
I love my pills aaa+++++
Gs
Great naturopathic aspect.
Product delivery is very efficient and faster than any other product.
I'm starting to use it, I hope for good results in my health ❤️🩹
everything is fine, thank you
I am diabetic and I have itching and burning in my feet, and the discomfort has decreased in a week since I started taking 2 capsules in the morning and 2 in the evening. Thank you, supplier.
Noticed a difference next day in my feet after taking half the max daily dose.
Excellent Supplement Meets the description in the publication Recommended
Responsible seller and fast shipping, I recommend him 100%.
the shipping was very fast
The product is very good, I am using it and the discomfort is gradually disappearing.
Fast delivery… really hope it works so i can order it again. Products this company 👍🏼