SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great cam and quality of photos.
I love this camera! It’s so much better than the kodak charmera and for less money too!
It's good for the price. The genuine Kodak product is too expensive, so I recommend buying this cost-effective alternative. It's better than I expected, highly recommended.
Everything is fine.
It's small and pretty. I haven't used it yet. It's for a gift.
Display is scratched, otherwise ok.
It’s a very cute camera. I really enjoyed it. I just had to return it because there was a scratch on the screen where you can see the picture, but i do plan on purchasing a new one hoping that i am sent a new one and not a used one.
Love love love! Picture and video quality has old school quality and the sound from the videos are great. And it's cool to see the internals of the camera
The camera functions as expected however it does turn off unexpectedly at times. Unsure of how this will impact performance in the long run but for now it is fine.
Best purchase! The quality is great and the photos turned retro and clear. Will definitely buy more. Worth the price.
It works correctly. Photographs with a look from the early 2000s. The manual comes in multiple languages, including Portuguese, but not Spanish.
It arrived on the exact date and was well packaged, very easy to use too! I recommend it ❤️
Great little camera! So much better than the charmera-
The item matches the description and delivery was fast.
Screen came scratched, which is not a big deal
Excellent product for its intended purposes. For a keychain camera with a 3 megapixels camera you capture images and videos close to that of early digital cameras. If someone does have image and video up scaling programs they could edit and improve captured moments.
Great little camera!
The product is beautiful and even cute. A nice little trinket, as we say around here. However, as a photographic camera, it leaves something to be desired. It does indeed record images, but the image quality is very low. In this sense, it seems more like a children's toy than a camera for capturing moments.
Great camera that to me is no different than the kodak charmera but at lesser price.
Great alternative to the charmera!
Fast shipping, smooth transaction. Thanks! It's a christmas present so we haven't tried using it yet, but it looks great!