SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Humanoid Detection AlarmInstant Alert & Notification Push
Human Automatic Tracking The camera lens will automatically rotate as the person moves.
Full Color Night Vision
PAN & TILT
IP66 Waterproof
Two-WayVoice Intercom
Activity Alarm Area Set alarm area through mobile app
2.4G WiFi Camera Version
4G Remotely Control
Dual Screen
Different Installation Methods
Share With More Users
Two Storage Modes Play back the recording at any time
Three Working Modes Available Suggest choosing low-power mode
Adaptive Power Mode
Pre set position settings
Product Details
Great! The software has too much ads and keeps logging out, but the camera itself is pretty good!
Super
This is my third order from them. Very beautiful
The product is excellent and its price is reasonable and nice. I was surprised when I received it; the shipping company asked me for customs fees or clearance fees of 34 riyals, and it wasn't explained that I would have to pay extra.
works perfectly with great quality
The product is excellent. But the base used to be iron. Now it's plastic, and I expect it will break with wind and heat.
Excellent camera, recommended! This is the third one I've bought already.
Great camera looks like very good quality shipped very quickly
The item was well-packaged and delivered... The performance is also good... Highly recommended. The camera quality is excellent and since the camera rotates up and down and left and right, there are almost no blind spots. Based on my experience using two cameras first, I really liked them so much that I bought another one... I recommend them.
Very fast delivery before the scheduled time. The camera has not been tested yet. But it is exactly as described.
Second time ordering it I have had it for over two months I used it on Wi-Fi and then switched to a SIM card All of it is excellent Clear and suitable for night use. Only 250 riyals
Excellent camera....
I received the camera in good condition and in a short time.