SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I would like to point out that the delivery was a bit delayed Regarding the tablet in general, it is a bit disappointing, it hangs a lot and has a lot of lag Overall, for the price, the value is worth it, but i was expecting something more powerful and faster
Look, it's good, but it freezes on DMS 😅 but you can watch it, and by the way, it gets hot on DMS 😅
I took the tablet, it works well, my son is happy.
Very well packaged, everything arrived in perfect condition, it is very beautiful and large. Let's see if the quality is good; I haven't turned it on yet, but I'll let you know how it is once I test it.
The tablet came with a slightly damaged battery and did not have the Dolphin emulator installed in any version.
Arrived on time! I liked it! Good value. The only difficulty is finding a cover.
I really liked the tablet, it's very great, Gerson.
Super RU! ua 3.14Zda. Super RU! ua 3.14Zda. Super RU! ua 3.14Zda. Super RU! ua 3.14Zda.
It arrived in a very good time, very well packaged, looks like a good product for the price. I haven't tried it yet, thank you. The seller is serious and responsible. Have a happy day!
Ok
Everything is fine, excellent quality and price.
Slow device
Nice
Screen for games and videos, terrible camera.
Very good quality, only the battery doesn't last long.
I liked it
Everything's fine.
I received it a bit late.
It took quite a while to arrive, but so far it's working well.
quality price very good I recommend it
Seems to be good
Excellent product!!! I recommend...
It's good.
For the price, it's a nice device, but not all desired apps work on it. Therefore, returned it anyway. It was smoothly handled by Aliexpress. Well done.
It's fine at all; it's a bit slow but usable for watching videos.