SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice
Great, it's spacious, everything fits very well.
Excellent product and quality, recommended
Everything is fine, but if the plastic were thicker, even at a higher price, it would be absolutely great.
Sir, this multi-layered tabernacle of tinkering is a most prodigious engine of order! Its plastic walls defy the very deluge, keeping my boluses as dry as a scotsman’s wit! I am seized - huzzah! - by a frantic thirst for more! It is a fortress for the fevered! I must populate my chamber with a forest of these boxes! The box is the king of the room! The king is in the box! I shall wed the box and sire little cuboids! I crave an infinity of them! Whirr-gig! ~dr samuel johnson, via time warp
It seemed bigger, but still has great quality. I really liked it and highly recommend the store, as the shipping was super fast and it came well packaged. I will definitely buy more.
A beautiful and very useful item, I recommend it for organizing.
It's a bit smaller than expected but works perfectly fine.
I'm quite satisfied~
True to the description, very good. Seems sturdy.
Perfect, great. Ordered again
Each compartment has little space and cannot hold many boxes of medication.
Very little of my first aid items fit inside this organizer. it will work best as a bead storage maybe art pens sort of deal though. otherwise smaller items for medical care may fit. it may be fine for basic care, though. though for aspirin and stuff i had to put it in the biggest part to even fit it as it didn't fit in the other sections. this can also likely be taken care of if you use the single package aspirin or maybe even the small bottles. for larger households we do buy the big bottles but there are 7 of us so...
Arrived a bit slow to the czech republic. It’s great but i wish it was double as big.
Everything was perfect. It arrived safely.
I was expecting it to be larger. But it's suitable for one person.
I like the product. The organizer looks very thin, but in reality, it can hold quite a lot of medicine. The only thing i do not like is that it is made of soft plastic, so it sometimes bends slightly when closing. But overall, the product is good and practical.