SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
everything is fine
Packed well, nothing was loose in the box. The box was wrapped in bubble wrap. New tape recorder, comes with two chips, remote control, and instructions. Haven't installed it yet, will report back once I do. The package arrived quickly, I recommend the seller.
Arrived on time and seems to be a good product as advertised.
Fast shipping, works very well, I recommend.
It works and fulfills its purpose.
A good piece of equipment at a low cost. It was installed in a 2011 Chevrolet Aveo.
They resolved my issue quickly.
Everything is fine, the product works correctly, it's just that the seller sent me a different version than the one I ordered.
everything works well, delivery took two weeks
Great article, thank you.
Not installed yet, but the delivery was fast.
Still to be assembled, it looks great, quite nice. I still have to test the machine; as soon as the mechanic gives it to me, I'll assemble it and hopefully we'll hear some good music.
Very good product, it adapted well to my vehicle, good quality and video resolution, 100% recommended.
Excellent, I was very afraid that it wouldn't work, but it works perfectly. CarPlay works without any problems, but it only works with a cable, which is really no big deal, but the quality is excellent.
I was a little worried about the product, but i must say i am very satisfied. Worth every penny.
Greetings to everyone, great product, fast delivery, very well packaged, I haven't installed it yet so I can't see how it works at the moment, but once again I thank the seller and Aliexpress, congratulations. Top 👍👏👏👏
Ok, working well. As in description, shipped fast.
For the price, it does the job. I recommend it! Serious seller.
It looks great and adds elegance to the interior due to its large screen, and fits perfectly; it's lightweight.
It's well done.
Excellent seller, everything was fast and high-quality 👌✌
I haven't been able to install it yet, but it looks very good and the delivery was very fast.
fast delivery Great on the Fiat Argo. quick car play good
good big screen, quite fast response, good sound, only one drawback: resets settings when starting the engine.
Excellent car stereo, everything works.