SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This hair growth product is amazing! every morning i can clearly see new hair growing. my hair has finally grown back, i'm so happy! now i take it with me when i travel for work.
I'm starting to see results! I will continue to use it! ! !
This hair growth serum works really well; i've grown a lot of new hair.
After using it for only a few days, my hair loss problem has improved significantly! the amount of hair falling out in the basin after washing my hair has returned to normal, and even when i tie my hair up, almost no hair falls out. i'm not exaggerating; i count it carefully every day. it's truly amazing! after stabilizing my hair volume, tiny new shoots have even sprouted from those previously bald spots! i will continue to update my feedback, because such good results are worth sharing.
Two weeks later, the hair started to grow back along the hairline. the results are so good that i am really satisfied. i will continue to purchase this product in the future to maintain a healthy hairline.
In the past, i was considering spending a large amount of money to undergo hair transplant surgery to prevent hair loss. but i ordered this product with the mindset of 'let's give it a try'. after using it consistently, there were noticeable changes. i never thought that i could solve the hair loss problem so easily.
After 10 days of use, the results are as follows: fine, soft hair has started to grow in the area of hair loss. i want to see my hair all growing back quickly.
It was really beyond my expectations. the sparse areas became denser, and the problems that were bothering me have completely disappeared. i am very satisfied with the current situation and will continue to share my experience in the future!
This product features a liquid comb design, making it very convenient to use.
Will trade again
The delivery was faster than expected. i received it in less than a week. this is my first time experiencing such fast international shipping. it was a truly satisfying shopping experience.
The product is genuine. the packaging arrived without any damage, and it's easy to use. i received all 5 bottles in good condition. everything is perfect. 💯
I've been using it for almost a month now, and i won't stop anytime soon! during this time, my hair has not only grown incredibly fast, but its quality and strength have also improved significantly. i'm extremely satisfied with the overall results of this product! it has greatly improved the health of my hair.
Good stuff, i recommend it.