SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent frother. The foam comes out strong and consistent. Does not fall short of the original Nespresso frother.
Great milk frother, i use it every day, for milk for coffee or simply to make my kids happy when i make them babycino :d they love the thick foam wit cacao :) great purchase!
Love it! it’s high quality! but the cold option is pretty annoying to use.would love tips for that
The item was delivered without any issues, and i am satisfied with the shipping process. The delivery time was reasonable, and the package arrived in good condition. There was no visible damage to the box or wrapping. The item was securely packed, which helped protect it during transportation. Everything was sealed properly, and the overall presentation looked neat and professional. I appreciate that the seller took care in handling and shipping the product. Although i have not used the item yet, i am glad that it has arrived safely. Thank you for ensuring a smooth and reliable delivery experience.
Ordering for the second time. The first one broke down after a relatively short period of time. For now, I am very satisfied. The foam produced is durable and simply more enjoyable than what is produced by any other device in the country. I recommend it and hope it will last.
I have previously used a similar product in my business and purchased it. It produces good foam. I believe it is an effective product for its price range. There is a larger product at Costco that is several times more expensive, but I think this one is better.
This milk frother is so much better than i expected. It comes with a brush for milk residue-cleaning that is gentle and doesn't cause scratches, the cable is retractable which is absolutely brilliant and saves so much space and there's a plastic top you can slip on if you want an easier pouring of the milk. The frothing options are also great if you want thin froth or thick froth, and there is also an option for cold milk froth. The instructions are easy and it's very satisfying for when you feel like making some home made lavish beverages. I love it. What a great product for a great price!
Good product, arrived quickly and works perfectly, the foam comes out really well and the milk heats up to a fairly hot temperature.
Despite the fact that the box is a bit dented, everything inside is intact and well-packaged. Everything works. Thank you to the seller.
Nice device, runs quietly and is really fast. The only little thing that i would like is the marks for min and max capacity to be more visible.
And oh, an excellent device that froths hot/cold milk, and there is an option to double-click to heat milk without frothing. An excellent device. For Israel, choose an EU plug.
I am very pleased with the milk foam maker. It arrived quickly, well packed with instruction in many languages. I like the spout and the 3 possibilities of adjustments. Exactly as described
Excellent order. Very satisfied with the items, everything arrived well-packaged. Too much plastic and too much nylon, but overall well preserved and arrived in good condition. I am satisfied.
Milk frother, the delivery arrived very quickly and was well packaged. I haven't had a chance to use it yet, but the materials and packaging feel relatively high quality.
Excellent product. Stands on the counter on its side, compact and not large. Makes perfect foam.
Great product great value. Very good material of the product and i love it.
Good foaming. Same as Nespresso. A little slower. Looks very high quality. The only drawback at the moment is that if you have a wide palm, inserting the spring into the handle is cumbersome.
Good product works well the cable is retractable so keeps it neat strudy has some weight to it i recommend
Works well, foams well with good purpose, also very satisfied with plant-based milk.
Perfect, really high quality, easy to clean
Excellent product works very well highly recommended
Excellent, fast delivery, works very well.
Really great! I've done it twice already and it turned out amazing.
Very good product! Milk is foamed quickly , recommended
Great milk frother, came packed nicely with extra frother. Recommend!