SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The pants are awesome! They keep you warm in winter and keep the wind out. The elastic bands are tight, the material feels nice to the touch, and the color is beautiful.
I have already bought many items from this manufacturer and am always delighted! My measurements are 86-61-86, height 173 cm, weight 51 kg. The manufacturer's size is M, my Russian size is 40-42. The pants fit perfectly!
The pants are just super, super!! Perfect fit! Thanks to the seller!
Super pants, thick, warm, comfortable fit, perfect length for a height of 170 cm. Very satisfied. 👍 ♥️
The quality of the material is excellent! I recommend it. I took a size smaller than M, S, but if you like a looser fit, then take your usual size.
Very warm, thick trousers. Perfect for winter.
Very thick fleece pants. I liked how they fit on me. The only thing I didn't like was the tight elastic waistband. Delivery by courier to my apartment was great ❤️ Thank you for the cool pants.
Unparalleled pants. Very good quality and fit. Thank you to the seller 👍😘
Excellent pants, warm, soft, very thick, even heavy, which is good because they don't stick out but flow nicely, but the elastic at the waist is a bit tight. I took XXL for a waist of 82 cm, hips of 96 cm, height of 170 cm, but unfortunately they are too tight.
Very warm, I can walk in -20 degrees without thermal pants. Soft, very comfortable, I took XL for my size 46-48, but I think I could have taken a smaller size.
Excellent pants, fit well on a size 118, height 168.
Great pants!
Everything would be fine if it weren't for the long, stupid delivery by courier, and then having to pick it up from SDEK... for a height of 165 cm it's great. Waist 68 cm - a bit tight, I would like it to be looser. Hips 92 cm - comfortably loose. Soft, dense fleece.
Very, very thick, heavy trousers
very cool and warm
very cool, warm
Cozy, thick, voluminous pants, in them you look like a teddy bear, perfect for outdoors, barely fits 110 OB.
Cool pants. Good quality. Very warm.
Excellent. Warm, heavy. I will buy more.
The pants are great! I might order more.
Good warm pants, look stylish, made very well (you can see it right away from the packaging)! The only thing is, if you like them to be looser at the waist and hips, I recommend taking a size larger than yours. I wear xs/s and took s, but in the waist it could have been looser.
The pants are excellent! I took it for walks with the child. Comfortable! Great fit! Warm! Stylish! Thank you to the seller ❤️
I really liked it! Size S is quite large, true to size! Thick fleece 👍🏻
The product fully corresponds to the seller's description. The seams are even, threads do not stick out, there is no smell. For waist 98 and hips 122.
Warm pants, plush fabric, heavy. Should have taken S, M turned out to be very oversized, it will be cold in winter. Take your size, after all, clothes for cold weather should fit snugly.