SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like this idea.
I have serious upper back problem, so it will work for other people just not me,i'm not sure it is made of leather, very thin layer on the orange part, fast shipping, good seller,
I was worried that it might be cheap, but the quality is good. When I tried it on the seat, it was comfortable and significantly reduced fatigue during long-distance driving. It's a good product. If you find car seats uncomfortable, you should definitely try this.
I think I wrote down "Who is the life cushion?" That's right. I also find my posture uncomfortable while driving, so I bought a lumbar cushion and neck cushion from Ali and also tried domestic products, but I wasn't 100% satisfied. However, this one connects from the neck to the back line of the waist and provides cushioning, so it's really comfortable. I wish the waist area was a little higher, so I used a thin waist cushion from my existing collection to support it, and it's very comfortable. For those looking for a car waist and neck cushion, try this one. It's really good. I was looking for a cushion and found a great one, so I'm sharing it in a review.
Perfect cushions do not shift and adhere perfectly to the skin. Great product!
Found it, my favorite backrest in my life.
I really like using it.
Satisfied. Helps with needed lift to help support hips and back
Delivery was hassle free and the backrest was easy to install and most importantly comfortable to rest on unlike my old backrest that does not come with a headrest. This one comes with headrest ! !! Tried it for a few days already and prolong seating no back pain. Can get again if i need another color.
All i can say is wow , i really like it, and it seems to be working my back and my head are safe now, i really like it.
Very good
Very good quality and fast shipping
Overall this is a good buy. I don't like the hole in the seat mat. That is uncomfortable. Rest is fine.
Thanks just what needed, doing a quick sit test feels great
I didn't expect much because the price was low, but when I actually received the product, it was really good. I think it's more comfortable and better than products in the 100,000 won and 200,000 won range. As someone who is short, the car seat was a bit large and uncomfortable for me to drive. But after installing this product, it became more comfortable and driving has become really easy. Highly recommended!!! !
It seems suitable for women.
I think the product itself was worth purchasing. The product I used before had to adjust the height frequently as the waist position was unstable, but this product is comfortable without the need for adjustment. The product was good, but they did not specify the placement and despite having multiple stickers on the front door prohibiting placement, they ignored it and placed it in front of the door. It was a shipping company I've never heard of. I have contacted the customer, but if something similar happens again, they will not shop on this site.
Thank you for a great product. My child is using it and is happy with it.