SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am afraid that the cpu aren't a snapdragon (i think it is an cortex), the display is not 11" but 10, the displa resolution is lower, the back camera is 13mpixel instead of 32mpixel (the front is more lower). the internal description reports the name pad7spro, no data connection but the sim works in 5g for calls
The tablet works, haven't checked everything yet, the camera isn't great, but for the money it's acceptable, the box was opened, no. I know where it might be at the post office.
Fast delivery to uk in one week. Very impressive. Tablet is excellent for the price, nice and big screen in 1440p. Battery life is decent for the screen size but charging speed is a bit on the slow side. However at this price i ain't complaining
A top seller. Super fast shipping. After three days the device was already here. Setup was uncomplicated. This is exactly what i was looking for to entertain myself on my rowing machine. Excellent! Everything was in perfect condition.
I am very satisfied of my purchase. The tablet arrived faster than expected and works very good. For this price, great value for money!
The device is good, but after the charger finished, the device turned off and stopped working, and now it's in repair mode but it's slow.
Simply spectacular. The performance of snapdragon 8 gen 2 is brutal, the 144 hz screen is super smooth, and the battery lasts forever. It's a high-end xiaomi, nothing to say. Product of extremely high quality and very low price. Highly recommended!! !
Tablet at the top of the top! Fluidity, design and performance, it has everything! Just the green color that seems more gray but it's still pretty.
This is my first tablet, this is just fire, delivered 2 days ahead of schedule.
It looks great came with global firmware, only it is very hot and did put an adapter on the euro plug, came to st. petersburg in 9 days, delivery breaks all records.
It is amazing, installing google is simple easy, the screen is bright, battery lasts long, it is the original product all in all, some lenovo integrations are not my cup of tea but almost every ai or pen functions can be toggle of. The multitasking is excelent, no lags whatsoever, good purchase.
Very nice product as described all of the hardware is correct good screen comes with screen protector and charging cable type c very very fast shipping about a week to receive well packed
Pretty it's pretty good performance compared to the price. There is no major problem with using the hangul menu, even though it is less korean. The seller's response is kind, so if there is a problem, it can be solved.
Good tablet. Arrived quickly in 11 days. The tablet came in good vacuum packaging. The tablet was flashed to russian language. Works well, my son is happy with the gift.
I find this tablet really very good in terms of storage capacity including ram; it's unbeatable at this pric
I update to global rom and use it. It's the best in terms of cost performance. The quality is decent enough to be usable, and they say that using genuine pens works well.
The tablet is good. Delivery of dovga ale tse the problem of our mittits38 days the tablet was made. No match payments
The product is good for cost. It is lighter and better than domestic products.