SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It arrived in good condition, with very secure packaging, seems to be of good quality, and within the indicated time.
This watch is equipped with a 1400 capacity super large battery, which is enough to support my use of a flashlight. It has two colors of light sources, and the light is very strong. This is a great accessory that can move freely even in pitch black nights without any problems.
My watch is black, i am very satisfied. I also bought a silver version for my girlfriend. Battery usage time exceeds 2 weeks
High quality materials, all metal case, will arrive soon, faster than other packages ordered before! The battery remains in good condition. I think this is a great choice! If you want something of higher quality, i recommend purchasing products from this store!
I received the product in advance and the packaging is perfect. I haven't figured out all the functions yet, but in fact, i am very satisfied and strongly recommend this supplier. Everything is fine.
Very nice smartwatch. Fits well on the arm and feels high-quality. Connecting is very easy. I do not regret the purchase and recommend the seller.
The product was delivered quickly and is currently in use. it looks great and is worth the money！
So far, its battery is very durable, the watch is waterproof, and the speaker is well made. the sound during calls and listening is very clear, and the music sounds very loud.
The work is perfect, perfectly matched with the phone, with good clarity and excellent flashlight illumination. i recommend it！
A great watch. this is a gift i gave to my friend. my friend works in a water park, so he needs to find a watch with good waterproof performance, which is just right. i tested it and its waterproof performance is very good. even gentle shaking can shake off moisture. use it in work to track steps, monitor vital signs, and time.
A watch with a large screen and large capacity battery, loud call volume, with clear display and sturdy appearance, i am very satisfied!
Excellent and fast delivery, aesthetically pleasing products, and features described by the seller. everything runs very well, the material of the watch looks very textured, and the strap is also very soft, making it a good choice 👍
As shown in the picture, this watch is very beautiful. it is made of all metal materials and looks very sturdy. i want a durable and waterproof watch because i work in river maintenance and it completely meets my expectations. this watch has a 1400mah battery, so you don't have to worry about battery life. and it can have clear calls, as well as multiple exercise modes and health monitoring functions, making it easy to connect and use, a first-class application. i recommend it, it's worth the money.