SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very good, the material is warm and fits well. I recommend!
Excellent quality! Warm, stylish. At 46 rus, height 167 cm, long legs, XL size fits well in length, loose. I bought the same black L ones, but they turned out to be a bit short with shoes, so I inserted an elastic band into the trouser legs.
Wonderful! Soft, warm, bright, very comfortable and convenient. 🟡✌️
I liked them, warm and comfortable with plush inside for size 76 98(100), there's a little extra room, not tight at the waist for height 164cm, good length, not too much or too little.
Warm, very wide at the bottom. Fits well on waist 80, hips 105.
Excellent pants. Very good quality. Thick and warm. Usually I take M L. Reading reviews here, I took XL. And it's great. Size XL fits perfectly on our 46. Height 168, length just right.
The product is of good quality - soft and warm. You need to choose according to the size chart. I wear XS - took size M, wanted them to be loose, got what I wanted. I recommend it!
the coolest trousers. without a zipper, the button doesn't come undone, made in a sporty style but look more elegant. simply superb! thank you to the seller!
Cool warm pants for the cold season. The pants have a high waistline and are secured with a wide elastic band and drawstring. Baggy style, creates volume at the hips and slightly tapers towards the bottom. There are two side pockets. The pants are made of medium-density knit fabric with fleece insulation. Factory quality. For my measurements: height 165 cm, bust 76 cm, and waist 96 cm, size XL fits perfectly. I liked the pants; they are warm, comfortable, and don't restrict movement.
Excellent thick pants, good quality. The size runs a bit small; for a 46 R (M) I took L, it fits just right, could even be a bit looser.
I liked the pants; they are moderately warm but not too heavy. Fleece inside. My height is 162, weight 63, waist 93, size L fits loosely but not critically, length reaches the floor. I think that size M would be more elegant for me.
very pleasant, cozy. I liked them. Waist 75, hips 100, height 160 fits well, I think L would also fit.
I recommend purchasing. The pants are excellent. I wanted them to be thicker. But I think for winter in Russia, temperatures down to -10 degrees will be fine. For my height of 166 cm, the length is suitable. For someone taller, it's not very good. For hips of 96 cm, size M is also fine, not too tight, slightly oversized. Size L would be too big.
The pants in size L fit perfectly for my measurements: 72-98 and height 164. Sewn with quality, warm and pleasant to the skin. I am very satisfied with the purchase. I wholeheartedly recommend it. Special respect to the seller ❤️ Welcome and generous with coupons.
Great warm pants. Very pleasant to the touch and warm inside. I bought them for everyday wear, but I haven't decided yet if I'll keep them for home use. But they are really comfortable and cool. I chose a bright color because I'm a bit tired of dark things. The waistband is elastic and has ties. The button is decorative. Overall, everything is great.
Just wow💖💖💖 I recommend to everyone 💖 very warm for winter💖🙌