SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
"durable, feature rich, and accurate! Highly recommended! Fitness tracking looks great. The extra metal strap is a huge reward. I like it "
I’m blown away by how much this smartwatch offers! it tracks every key health metric—sleep, heart rate, blood oxygen, ecg, hrv, and even blood-related health indicators—plus stress, fatigue, and emotion levels to keep me on top of my wellness. the built-in flashlight, night run mode, and sos feature make it perfect for outdoor activities, and the ai q&a and dial functions add so much convenience. the premium metal build feels solid and stylish, and the display is crisp and easy to navigate. this isn’t just a watch; it’s a full health and lifestyle companion!
Arrived quickly. this watch has complete health functions, real-time heart rate monitoring, sleep analysis and exercise tracking. it helps me keep an eye on my physical condition every day. highly recommend to people who care about health.
If you have bought a smartwatch several times, the settings are easy to understand. I can set up what I need and track everything in the app.
"i absolutely love this smartwatch! Its craftsmanship and texture are top-notch, and even in direct sunlight, the display remains bright and clear. The battery life is also fantastic, lasting for several days on a single charge. It integrates many practical functions, such as fitness tracking, heart rate monitoring, and smart notifications, allowing me to stay connected without feeling disturbed. The design is stylish and modern, making it perfect for both sports and everyday wear. Highly recommended! "
The physical object looks better than the picture! the black dial is low-key yet sophisticated, and the strap is breathable and sweat proof, making it comfortable to wear all day. smooth operation, stable connection to mobile phone, accurate message reminders and health data, recommended to friends!
The shop owner is very attentive, the packaging is exquisite, and the quality of the goods is very good. It was a pleasant shopping experience.
"this smartwatch is a game-changer for health tracking! It seamlessly monitors blood oxygen, heart rate, blood pressure, body temperature, and even provides ecg readings—all in one sleek device. The data syncs perfectly with the app, making it easy to keep an eye on my well-being throughout the day. "
"this smartwatch is simply amazing! The watch face market is stunning, with so many impressive and customizable options - from cosmic themes to fashionable modern designs. The health functions have been further enhanced heart rate monitoring, blood oxygen, electrocardiogram, sleep tracking, and even a 30-second 'mini physical examination' that can instantly analyze multiple health indicators. Its workmanship is of top quality, the display is clear, and its battery life is also impressive. It's not just a watch; it's a personal health assistant on my wrist. I am extremely satisfied with this purchase! "