SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Meh not bad only thing is that it doesn’t show good quality
This ai smart shooting glasses are amazing clear camera for photos and videos easy to use hands free calling works perfectly great for daily use and outdoor activities
All in all, it's a good product. After downloading the app, you can immediately work with your phone and the glasses. You can take photos and videos, record audio, listen to music, and answer calls. The AI responds to voice questions directly on the phone, in the app, or on the dedicated chat page. The package also includes 2 dark lenses and 2 clear lenses.
Ive put these ai camera glasses to nonstop daily test grocery runs and outdoor hangs show how great they are hd recording is sharp call quality stays strong no glitches negative comments are completely unfounded so handy in real life situations
Forget the unfair negative reviews about these ai smart eyewear i wear them for weekend trips and casual hangouts hd photo video quality rocks calls stay smooth real world use proves critics are totally off base super practical always
Dont believe those negative comments on this ai smart glasses theyre completely untrue it has an amazing appearance and the design is trendy i use it non stop for travel and daily recording the camera is high definition for photos and calls work perfectly video files are exported by connecting to a computer which is simple the price is super affordable for the quality and functions its absolutely a worthwhile buy
Ignore those misleading negative comments on this ai smart glasses it has amazing stylish appearance i use it nonstop every day for work and life video needs computer connection to export simple to operate all functions work well the price is unbeatable totally worth every penny
Excellent
Hiking through forest trails these ai smart glasses camera exceeded my expectations it takes vivid photos of waterfalls and wildlife the hd video stays steady on bumpy paths perfect for sharing my adventure stories
Every evening i use these ai smart glasses to record family dinners the camera captures warm tones and clear faces even in dim lighting no need to hold a phone the video is crisp and preserves precious family memories
Running outdoor workouts and the ai camera on these smart glasses never disappoints it snaps sharp action shots without blurring the hd video picks up every detail of my runs super handy for tracking progress and sharing moments
At music festivals these ai smart glasses are a must have the camera shoots bright clear photos of performances even in crowded spots the video captures the energy of the crowd with amazing sound and sharp visuals
I took these ai smart glasses on my coastal road trip the camera takes super clear photos of sunsets and seascapes even when i m driving the video is smooth with no shakiness capturing every laugh with friends perfectly
My eyes were always tired from screen time until i got these the auto tint works so well outdoors it blocks the glare and indoors it s clear as day the sound quality for calls is amazing too people on the other end can t even tell i m wearing glasses
This new ai smart glasses with camera translation and photochromic features is a total lifesaver photos are ultra clear translation is fast and accurate lenses adapt smoothly to light changes calls are crisp it’s stylish lightweight and perfect for travel work and daily use