SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's the second i buy! It's amazing
I think it’s pretty good. I use it to play my nintendo switch for hours and it works!
Muy bueno i like it very much
Looks great. Image is sharp, and bright. Features are lacking, but for the price you definitely get more than you paid for.
better than I expected
Thanks
Good product, excellent quality for a very affordable price 👍
Really nice projector for the price
Great
very good
Very good for a $30 product. Not exceptional, but 100% worth it.
It’s an “ok” product, i would normally not recommend it. But, the price makes it well worth it. You can’t find a better product for a similar price, so i do recommend for common uses. Not an option if you are looking for something higher resolution or a more professional set up, but again, it’s a $30 product, so you shouldn’t expect more than what it is.
Excellent. But this model does not have an Android TV system.
Super fast shipping and delivery, good quality for the price, good shipping materials, the resolution is 720p just like it says with support for 4k if you have a bluerays or something, i was super happy with the first one i got months ago, so i got another on sale, and then a third one. . .
Easy setup/casting and crisp picture
Fast coming good thanks
Excellent
Beautiful screen quality and you can see it in the day time! However i find the power cable to be quite short and the degree in which the projector can turn makes it a bit difficult to plug things in the hdmi or usb port or even angle it where you want it to be. I spent quite a few moments trying to adjust the projector into a decent angle that didn’t loosen the usb or hdmi cable and was propped up enough at a good angle so that i could see the screen at my desired angle. If you want to project something to the ceiling, that’s just not an option if you have to plug your media in (like a streaming stick) because it will be in the way. You will have to just cast from your phone or computer (i do it from my pc.) The gears to turn the thing 180 are not smooth also, but it’s a small issue to me. Otherwise, i’d say i’m satisfied.
Product was as described. Had a hiccup with the delivery, but i received it in the end.
At first i had issues with mirroring my device, seller communicated well and assisted me through the process. Great for the price.
It works very well, to use it you have to be in the dark, but it works great.
It's surprisingly good! I hooked it up to a google tv. It's extremely sharp for what it is and the quality is insane for the cheap price. Not going to win any hd awards, but you will be amazed what $30 usd gets you!
So projecter itself is really good however there is a clear input delay during wireless connection so it is not ideal for gaming even if wired. However for basic movie watching it is pretty good. Another thing is that there is no preinstalled apps in this. So if u want to watch netflix or youtube you will need to connect your phone or laptop but for the price i would definitely rec
This is good and huge picture is great. One more buy for livingroom
It really wasn’t bad like people say it is