SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It works perfectly on a Ryzen 5 2600 and with the Gigabyte B45OM DS3H motherboard. The computer has recognized it without problems without having to change or modify anything in the BIOS.
Very fast delivery, not yet tested thank you very much
After using it, I am satisfied as it is a product that can be utilized for various purposes. The quality and durability are excellent, and the performance exceeded my expectations. It is very useful for convenient daily use. It's a great choice for its price, so I would recommend it to anyone. I am highly satisfied enough to consider repurchasing it.
Excellent RAM for its price. Arrived relatively quickly in one and a half to two weeks. I recommend both the product and the seller.
All set ✔️
This is my second purchase. Since I had no issues with the previous one, I bought it again. The total capacity is now 64GB. I am using it with Ryzen7 5700X.
8GB DDR3 RAM 1600MHz memory greatly improved the PC after the upgrade.
Compatible with my Xeon 2630L v3 and 2630 v4. Motherboard Kllisre and Qiyida.
Arrived safely, they look good and function extremely well and fast. Very efficient for the price. I would recommend them and i will definitely be buying from the store again
The seller sent me the product super quickly... There was no delay... I bought on 16/08; Shipped on 18/08; Delivered on 11/09... The product is as advertised... If there are any unforeseen issues or quality problems, I will return here for feedback... RECOMMENDED.
A well-made product with Samsung chips. It can handle overclocking to some extent. Thank you. It's an AMD 5600x B550 board.
Good, it worked perfectly, arrived quickly, recognized it the first time I turned it on.
Everything is fine, fast shipping, good packaging. Thank you. I recommend the product and the store. This is not my first time ordering.
It came working, I bought it for my husband, he loved it, I will definitely recommend this store.
Excellent memory at a good price. Thank you very much to the seller for the fast shipping. I recommend purchasing.
Absolutely the best deal for 16gb ddr4 memory on the whole internet 😎 👍🏻 Highly recommend
Yeah, it looks like it was advertised and it's expected
The compatibility is good, installed with Xeon 2687 v3 on a Qiyida x99 motherboard with C612 chipset, they arrived in good condition and quickly.
Very good. Great for x99 kits. The price is good. Works 100%. I recommend it to everyone. Runs games well and does overclocking well. Works well with xeon v3 and v4.
After using it, I am truly satisfied as it is a product that can be utilized for various purposes. The quality and durability are excellent, and its performance exceeded my expectations. It is very useful for convenient daily use. It's a great choice for its price, so I would recommend it to anyone. The satisfaction level is so high that I would consider repurchasing it.
Good quality memory. Will buy again for better cost-benefit ratio. Worked perfectly in Xenon, can buy without worry.
After using it, I am truly satisfied as it is a product that can be utilized for various purposes. The quality and durability are excellent, and its performance exceeded expectations. It is very useful as it can be conveniently used in daily life. It's a great choice for its price, so I would recommend it to anyone. The satisfaction level is so high that I would consider repurchasing it.
Here the memories arrived normally, surprisingly fast. I already sold 1 item and it worked perfectly on an i3 9100.
Working perfectly with Xeon, all 4 that I bought fit perfectly, really good!
Unfortunately, it did not arrive on the agreed deadline due to the carrier here in Brazil, but they arrived well-packaged and functioning perfectly! They are simple but functional. So far I am satisfied and recommend. I am using it with a Ryzen 7 1700.