SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The laptop is lightweight, and the screen is also good. The experience is good, and i look forward to its performance.
Very satisfied product, the computer is very good
After looking at the laptop for a long time, i finally chose this one, which did not disappoint me. The download speed is very good, the screen looks comfortable and clear, the use of ps and other software is also very smooth, and the use process is quiet, which is a satisfactory shopping
If you are a student or business professional in need of a reliable, efficient, and reasonably priced laptop with amazing battery life, then this laptop is your best choice. This is a 5-star product that will truly make your life easier and more enjoyable. Believe me, you won't be disappointed!
The shipping cost is great, the delivery is excellent, and the packaging is very good! . Very good machine, running well and quickly. Easy to set up and run very smoothly!! Beautiful screen and great colors, i really like it.
This is a great laptop with super fast speed, light weight, perfect size, and can be carried around in a bag. I am very satisfied with my purchase.
It arrived faster than i expected, i was most pleased with the screen, i often need to do data analysis, long time to look at my eyes did not feel very uncomfortable, which i like, everything is fine
This computer has a high cost performance, the overall smooth operation is not stuck, the response speed is relatively fast, currently very good, this is a pleasant shopping experience
The computer is lighter than i imagined, boot up quickly, the application program runs some normal, no lag, overall very good, satisfied with the shopping
The computer screen is a little bigger than expected, feel very good, it does not get stuck, i opened online work software, it can also run smoothly, it is worth my purchase, i recommend this product! !
Everything matches the description. Delivered faster than expected. With such features, it is well-suited for office, study, and work.
Delighted with my purchase. I've had it for a few weeks and the operation is very good.
Nice
It allows you to work on documents, search, watch videos, and more.
Easy to set up and runs smoothly. The screen is large and the picture quality is good. So far, this is a great laptop.
Excellent, it's really good, arrived quickly, and they are very responsible. The product is of good quality.
The laptop is great, lightweight, as i expected, very suitable for travel, with a high-quality screen and long battery life. For people who are not recommended to play games, it is an ideal device for watching videos online and doing work that does not require a top tier computer, making it an ideal choice for general office and study work. Because nothing is perfect, i think laptops are very good. I recommend it.
This laptop comes pre-installed with Windows 11, which is very convenient for me to manage all office tasks. The battery life is also very strong; it can be used continuously for about 5 hours, which is enough to meet my daily needs. The best part of this laptop is its fast boot time, which allows me to start working almost immediately without any delays.
Lightweight, looks good. It fulfills its function, it is not slow like other laptops. Incredible value for money. Better than expected. I am very satisfied with the purchase. Highly recommended.
Satisfaction: Laptop experience exceeded expectations! Since I started this computer science curriculum, my work and learning efficiency have greatly improved.
This computer is really great. It can be used for office work and gaming. It runs very smoothly. I really like it.
This is the laptop with very good aesthetic finishes. Its processor is very fast, suitable for daily use. The price-to-quality ratio is very good.
Awesome article
I love the color and facility of installation! It is perfect for school and my extra school activities. So far, i have not encountered any problems. It works without any problem and the installation went smoothly. . Good price - everything i needed.
This laptop is super fast and also super silent. It's really comfortable in my lap indefinitely, no heat and very light. Battery life is great too! I use it mainly for work, documents, spreadsheets, presentations (hdmi works very well), etc, but it handles some big light games as well. I generally recommend it.