SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This portable host is great, small and exquisite, easy to carry no burden, strong performance, smooth operation, multi-tasking window processing is no problem, heat dissipation is also good, the appearance is very stylish, travel entertainment office is very convenient.
The computer is easy to install and takes up very little space on the desk. the computer seems fast, and i haven't had any problems with it.
After thinking about this small pc for a few days, i decided to take the risk with it. there is no need to say that the performance is up to date. very good price for what you get.
I bought it to watch music and videos in the shop, but it is really small and not occupied, so it is ok to use it's okay. it's good that there are not much complicated lines because you can use your own wire'
The case is small, which is good for what i need. it's easy to use, and the operating system runs faster than i expected. the case has the necessary ports (video, network, usb 3) to use it as a traditional workstation. it doesn't get very hot, which i really liked. overall, it's a good product.
I'm extremely pleased with the quality & performance. the small size also makes it an easy travel partner.
The mini pc is super cool, it can work very quickly. i highly recommend it.
The performance has been excellent, even low charging. and so far it has worked smoothly and quickly, meeting my expectations.
I'm not a player. so i can't say that the performance is too strong. it meets my needs. so as i am involved it meets your own needs. in terms of energy use, i don't know anything about it. however, i turned on two screens at the same time and used two different browsers! for me, this is an impressive thing. highly recommended. there will be no problem buying from this seller again.
I have been looking for a computer that can meet my needs. i want to do homework and write, but at the same time, i also need to be able to access the internet, watch videos, and even play some electronic games. it has no latency, runs smoothly, is clear and bright, and is very quiet. this small computer left a deep impression on me
For what i was looking for, it's great, for studying and watching videos on the internet
In terms of performance, this machine can handle everyday tasks with ease, whether it's browsing the web, streaming content or running productivity software. But as a reliable workhorse, it certainly excels in its intended use cases.
This mini pc is excellent and works perfectly for basic tasks. You can use word, excel, browse the web, play videos, check emails, etc.
I am very impressed with this mini pc which works very well. It's very well built with lots of features in a very small package. I was able to install it quite quickly.
This mini computer is easy to install, convenient to use, and runs quickly. Studying, listening to music, and watching movies in the office are all very smooth!
Perfectly adaptable to any workspace and seamlessly integrated into my home office, achieving ideal multi monitor settings.
This is a quick dependable mini form factor pc. Just wanted something small that fits nicely on my desk. Works nicely with a variety of peripherals.
I installed my favorite program and everything was done quickly. The processor and gpu have good speed.