SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I purchased it as a backpack hanger and I am completely satisfied.
Excellent product, highly recommend, its compact, sturdy and good quality
It is well recognized and is great for connecting and using with multiple devices.
Very good
Nice quality ! ! Vfm ! !
Nice quality ! ! Vfm ! !
Fast. Excellent product.
The item is of very high quality. Very good materials and the big surprise is that it comes with a gift case for transport. The case is of very good quality. It arrived within the stipulated time, without any problems. Well packaged. It works very well as a hub. Later I will buy DDR memory and see its full operation. Excellent item, do not hesitate to invest in a peripheral like this. Highly recommended.
Item is as described. Tested and works fine. Pretty nice device and highly recommend.
Item is as described. Tested and works fine. Pretty nice device and highly recommend.
The product matches the description and arrived quickly. The packaging and assembly quality are very good.
Good
Good
Arrived on time. Everything works well. Recommended.
Arrived on time. Everything works well. Recommended.
I was really looking forward to it, it's a good item. Unfortunately, the Android doesn't detect the internet through it, but that's not the Hub's fault. The fan turns on when it reaches 45C. If I use the built-in SSD more intensely, the temperature doesn't go above 50C.
The product is of high quality. It fully matches the description.
The package arrived quickly, everything inside is intact, matches the description.
Excellent packet and this usb hub with nvme make all the things which the description says
Good dock, delivery was alright. Storage transfer a bit slow and rj45 cable a bit fidgety but still good for my usage
Product matches the image, is identical to the photo and fulfills its function, thank you for the fast shipping, regards.
The package arrived in Ukraine in 10 days via Nova Poshta. The product matches the description. I recommend both the product and the seller.
Very good‼️‼️
The package arrived in Ukraine in 10 days by Ukrposhta. The product matches the description. I recommend both the product and the seller.
The package arrived in Ukraine in 9 days via Mist Express. The product matches the description. I recommend both the product and the seller.