SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Completely matches the product specifications. Thank you, seller.
It seems to be a low-cost version of CV3500, but based on the benchmark results, it appears that the lead performance remains the same while slightly reducing the light performance to lower the price. In reality, the operation of the device is affected by loading, but as long as you don't perform operations that move large amounts of data during writing, I think there won't be any issues. It depends on how the user operates it, but if that's how you can keep the price low, then that's fine with me.
Nice, beautiful and very affordable….delivery was fast too
Everything went well. Delivery took a bit longer but the package arrived in perfect condition and the device is working perfectly.
Received on time and it works perfectly
Product received and was tested...i highly recommend, the product is genuine 👌 🙌🏽
I always hear many negative reviews about storage issues with products sold in this store, but this item is working wonderfully. I have installed and uninstalled software without any problems so far.
I recommend to anyone who wants to buy, the seller is excellent.
As expected and arrived before the deadline, I recommend.
working
Well for now, I had to search inside because it didn't detect it, new according to CrystalDisk, everything excellent, acceptable speed, I don't know if it's the best.
Recognized immediately. works very well
Very good hdd. Put into computer bios found with any problem set os win and working very good.
Arrived in good condition, protection not very good but arrived in good condition. Thank you to the seller.
The nvme ssd works fine without any problems really recommend it..and the speed is also great i will buy it any day..love it
Very good, came like the pictures and written description, but I haven't tried it yet.
I would 100% recommend
good
Everything is okay.
Beautiful and wonderful, legendary, smooth and fast.
I was refunded
very good ready to use
Finaso
The 2tb is not as fast i thought is quite slow on blackmagic speed test it give a write speed of 1040 and a read speed of 2714
fast delivery as described thank you.