SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice duct fan. well made
working, quiet and fulfilling its function
The product matches the description. Very short delivery time. Thank you for the quality of your services.
Snabb leverans till sweden
Fast delivery & received in good condition. Quality item & it works great. Came with a european 2 pin plug - thank you seller & delivery team.
Good extractor/injector, more power than I expected, I recommend it and the shipping was very fast.
Smooth transaction in terms of ordering and delivery. The device meets the description so far. I think it will be a solution to our problem. Highly recommended.
compliant products to see in the long run
Good product, but very short cable. Fast delivery.
All good and works as described, thank you.
They arrived on time, a bit noisy in my opinion.
No bottoms
Good
works very well! fit well to the 4" pipe.
Product as described. Currently functioning well
Fast delivery. The product is exactly what was delivered, but the engine clearly lacks power. I am disappointed with my purchase and I will have to get another one. I do not recommend.
not at all silent
as promised
Works perfectly. Arrived quickly.
Perfect
In this purchase, the product received, by all indications, corresponds to what was advertised and the seller honored what was promised, however i have not yet tested the product! Message to aliexpress... Unfortunately, there are sales companies that do not respect their customers! They are dishonest companies that sell fraudulent products and i have been suffering losses for some time now. Aliexpress's dispute process is flawed and unfair, requiring proof more from the customer than from the seller! Screw the customer! Until aliexpress firmly combats fraud and has respect and consideration for its customers, this is how i will express my reviews!
Good product.... Very good for the size, quiet.
Placed against a wall facing outside, the first fan only worked for a year but considering the price it remains very cost-effective and the efficiency is quite good.. So I ordered 2 more to have a backup next year.
Very good.
Decent little fan. It has a reasonable noise level but a bit of a rattle (i got 2 and they both do). It has enough power to be used in a kitchen or a small shower room. The packaging is very good.