SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the laptop and bought it for my vacation. It's well-made and sturdy. It has an i7-8500Y processor, as promised, but only 2 cores, which is enough for my needs.
I bought this laptop as a birthday gift for my son, and he really likes it. The screen is very large, so he played a car racing game on it and it runs very smoothly. Overall, the quality seems good.
I love this laptop! I bought for my daughter's homeschooling , it's super light weight , the sound quality is good , it loads pretty fast , super easy to use and navigate , i didn't even realize it was touchscreen , but it works great and is pretty cool. Overall the quality is great for the price !
I'm really impressed with this laptop. It's lightweight and easy to carry, but still feels sturdy and well made. The setup was quick and simple, and it runs fast with no lag for web browsing, streaming, and everyday tasks. The battery life is excellent-i can go most of the day without recharging. The screen is bright and clear, and the keyboard is comfortable to type on. For the price, it's an amazing value and perfect for work, school, or travel. Highly recommend!
The laptop is thin and light, easy to carry, has a clear screen, boots up quickly, has ample storage space. I like the color, and the price is affordable.
Works well and performs well for basic web browsing, document work, watching movies, etc. I purchased it for my child's school use.
A great budget-friendly laptop that looks good, runs well, and meets the needs of students, remote workers, and anyone who wants a solid machine for day-to-day use.
This laptop is the best I've ever used. The performance is very excellent. It only takes a few seconds to boot. Battery life lasts almost all day The CPU and storage space are also excellent. The display is also very good.
Good quality, easy to use, and meets expectations. I'm happy with the purchase. Practical and well-performing.
This laptop offers smooth performance, a crisp display, and reliable battery life for everyday use. It is lightweight, easy to set up, and works well for work, browsing, and entertainment. A good choice for those looking for an affordable and functional device.
I didn't expect this laptop to be so amazing at this price point. The build quality, battery life, display, and appearance of this laptop are simply superb.
This small laptop is perfect for travel. The packaging is well done and it's lightweight. It has all the functions I want.
I really like this laptop! It's light and the size is just right. The battery life is really great! It's very easy to use and the screen quality is excellent. It maintains battery life well. The processing speed is very fast. I really like this laptop. You can easily carry it anywhere, whether it's travel, work, school, or vacation.
A good laptop for working and watching videos, its features are sufficient for all of the above. I work with spreadsheets and online, and it doesn't freeze. Compact, the color reproduction is excellent, the colors are vivid. I am satisfied with the purchase.
Elegant design, easy to carry, cost-effective, simple and smooth operation, and a large screen
It is slim, light, fast, and has a clear screen that is perfectly sized for the display.
The laptop screen has a clear display with vibrant colors, which provides me with a more comfortable viewing experience. It is worth recommending for purchase.
The computer responds very well, the battery lasts longer, it is in very good condition, and it is very light.
Simple, elegant design, light weight. It's also very practical for the business model. The screen display is excellent, colors are clear, the screen is very large!
The appearance is simple and elegant, the texture of the body is complete, slim and light and portable, no matter i am studying in the library or traveling to the office, it is easy to carry. The performance is even better, running super fast, stress-free multitasking!
The battery life is very good, the laptop is cost-effective, smooth operation, long battery life, excellent performance, simple and generous appearance, easy to carry, the screen is clear, bright colors, excellent viewing effect.
The screen has the appropriate size. The body weight is also correct and the sound quality is excellent. Very good value for money.
This laptop is awesome! Slim and lightweight high-value laptop, good performance without lag, fast heat dissipation, clear screen eye protection, strong battery life, super entertainment office.
It's a bit surprising, thin, light, compact. Bought this laptop for classes, not for gaming, perfectly suitable.
The laptop is very fast, the product arrived on time, very responsive managers in this store. Bought a laptop for a child, he is very happy.