SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I cannot comment on this item, since it was a present to my wife. she was a bit sceptical about windows 11, but i see now she is carrying and using it everywhere she is. she finally said, thanks, it was an excellent present.
I have used the laptop for over a week, and based on its responsiveness and usability, it seems to be the best laptop I've ever had. It seems to be familiar to my needs at least. It's flexible and versatile.
It arrived in good condition and i'm setting it up now. thank you.
It allows for document work, searching, video watching, and more.
Delivered what I wanted.
Quality. Very light. Fast, great for school, worth buying.
A great computer, perfect for giving to my grandson on his birthday. he will definitely love it.
Very well packed. fast delivery great seller. great product. as described. i would like to buy it again.
Received laptop, silver ultra thin body, high definition display, very smooth to operate, good sound quality. nice!
This laptop is great for the use i make of it. small, compact and fast. there's not much delay. of course i don't play it, but for the job it works well.
I love this laptop! it is very good for the price. i am not at all a gourou of technology, but he is cute and everything works well. it was super easy to install and everything seems to work very well.
The equipment was delivered very quickly, beyond my expectations; the appearance is exquisite, and the quality is also good; it really is worth the money.
If you work at school or at a desk, this laptop meets all your needs. It has a long lifespan and is lightweight for busy days. This laptop will keep up with you and won't disappoint.
It was so easy and nice to use. Very lite weight looks great and the speed is amazing.
Everything delivered satisfactorily. Good product!! Will gladly order again!!
I couldn't be happier with my new laptop! From the moment i unboxed it, i was impressed by its sleek design and premium build quality. The performance is outstanding - it handles all my tasks with ease, from basic web browsing to more demanding applications. The display is crisp and vibrant, making everything from work documents to streaming videos a pleasure to view.
At this price, this laptop is nice. Every feature works well. I work meticulously and it works smoothly, and I don't see any imperfections. WiFi, Bluetooth, processor, and everything else is great. It's a simple budget that's worth going for a laptop.
Great device that offers wonderful speed and price point. The expanded hard drive and memory is a plus. Wish i purchased more.
I like the compact size, and the easy setup. We use it to connect to a camera to live stream church services.
I bought this to replace my older laptop, this laptop was a lot cheaper and i love it! It's fast, light, keyboard is good and battery is decent for its class and the screen is amazing, i didn't think it would be this good. So far i watched a movie on it, surfed the web and it does everything very nicely. Definitely recommend this laptop!
I recently purchased this new computer, and i couldn't be happier with my decision! The performance is absolutely top notch,everything runs incredibly fast and smoothly. The build quality feels premium, and the design is sleek and modern, making it a great addition to my workspace.
This computer was easy to set up because of the simple instructions that were included. The speed, quality, size and color are all as described. Thank you for the positive purchase as beginning school again has been stressful enough!
It was well packaged and arrived on time. Can't beat the price of a Windows 11 laptop.