SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is a well made and high spec laptop with good to the touch key pad. There's a strange issue i haven't resolved where some keys appear to have misassociations and print the wrong characters. The seller is exploring this problem for a solution.
Excellent machine for the price. The only downside is that it doesn't have the delete button in addition to the backspace button making it impossible to use shortcut shift+delete for permanent delete. The machine has been partitioned into 4 and i don't know why
The delivery was very slow to ghana. The laptop looks very good. Works well. I will give further review after i have used it for a month.
I bought this laptop for my son and it has been working very well so far. The screen is large and clear, making it more convenient for him to study and entertain for long periods of time. The colors are bright and the brightness is just right, suitable for both day and night use. My son really likes it
I am very happy to receive such a product. I like its color. I open it and use it. The keyboard has no noise. The screen is also clear and large. And its battery lasts a long time. Sometimes when i go to another room, i don't need to bring the wire. I can just take it to every corner. And it dissipates heat very well. It won't get too hot after using it for a long time. Its capacity is also large. I am setting it up now. The most important thing is that it is also very cheap. It is worth having.
Works perfectly, setup was easy, very sleek, usb ports are fast, computer is fast, and its light.
Very good computer, works very well and is very nice, thank you for this wonderful computer with so much capacity, thank you to the seller for selling this wonderful product.
Laptop satisfied hey guys, i'm super happy with my new laptop! Finally, everything runs smoothly and without any hiccups, just as i wanted. The battery life is also great, i can easily work all day. The connections are all there too, which makes working so much easier. I can only recommend it!
I am not a computer geek and as such i need the unit to work correctly without set up issue. I am very satisfied with this laptop, the transfer of data was painless, and the operating speed is very nice.
Easy purchase, arrived as scheduled, excellent product and easy setup.
The laptop has been a fantastic addition to my daily routine. It's incredibly fast, handling all my tasks with ease, from browsing the web to running multiple applications. The display is clear, and the keyboard is comfortable for long typing sessions. I love how lightweight it is, making it easy to carry around. Battery life is impressive too! Overall, it's a great value for anyone looking for a reliable and fast laptop for everyday use.
This computer is quick to start up with fast processing speeds. I can easily go from one streaming movie to another and it doesn't lag or skip. Clear and crisp pictures and sound. It's lightweight and runs smoothly.
In fact there is no need to express opinions. Many have done enough research. Long battery working quietly, speed, markets have more stable apps. Quite safer not exposed to heat very good for everyday use
The laptop received, very good quality, very affordable price, high price, fast exercise speed, the screen color is also high. Good work, overall satisfaction
I waited to make a review about this product, because i wanted to see what my son thought. He uses it for daily activities in school and home. He stated it's very light weight and the screen size is perfect for him.
This laptop meets my expectations! I want to give my younger brother a laptop for his birthday, and i think this one is perfect for a middle school student's learning needs. The display is vivid and clear, and the performance is excellent. The battery life is also quite good. Its design is stylish and portable. Overall, i recommend this laptop because it's very efficient and reasonably priced.
As i'm typing this review on the product right now, i've never had a problem at all with this computer and it works perfectly for gaming and other stuff too, like schoolwork and zoom meetings. Everything runs great and for the price, it is completely worth it.
Great so far. Used it for a solid 4/5 hours. 2 of which was for gaming. No lag or drop in graphic when in a lobby of 60. Great performance so far.
Laptops are perfect for daily work, with good materials, high-quality screens, and excellent responsiveness. You can see their ram. Stored for normal use. When the program opened, the response speed was very good. I have tested photoshop and successfully opened it. It has almost no noise, minimal heating, and acceptable battery life, all depending on how you use it. Good size, light weight, glad for smooth transportation. In short, i am surprised by the completion and performance of this laptop
Very smooth, works very quickly. The web page opens very quickly. Watch tv programs and has very good performance. Sufficient for both office and play!
A 14.1-inch laptop is an excellent choice for those looking for a powerful and versatile laptop. Because of its reliable performance, laptops are equipped with intel processors that can provide stable performance for daily tasks. Whether you're browsing the internet, processing documents, or watching movies, this laptop offers amazing smoothness. This processor, combined with ram, ensures a smooth experience even when multiple applications are open simultaneously
This computer has outstanding performance and works smoothly to handle office and entertainment needs easily. The hd screen shows delicate and vivid colors, bringing me a great visual experience. The battery life is strong, convenient for me to work anytime, anywhere.
The sound is good, it works well, and this is a good quality/price ratio. When i browse the web, watch streaming video, process documents or read music videos, it is fast and reliable, everything is as clear as crystal, and there are many beautiful bright colors and details. The battery is charged every 6 hours. This is a beautiful notebook computer. It is very light. I am very satisfied with this laptop. It has everything i need, and more importantly, it can handle daily tasks easily. When multitasking, when i take it to work, school, parks, restaurants, etc., it can work normally.
Entry has been quick. Well packed and protected. Accurate material as requested. Works perfectly and complies with everything exposed in the business. It came with the battery charged, with which i forgot to try the charger (i will do it later). All right. I recommend the product and the tender.
The computer was received, it is very beautiful, thin, and the logistics speed is very fast. Customer service response is also very fast.