SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This electronic product is simply a gift from god! it is fully functional, easy to use, and its performance is amazing. thanks to it, my life has become more convenient and efficient. it is well-made, with versatile functions, and is an indispensable assistant in my daily work. i am very satisfied with this purchase!
It's a good laptop. It's fast and barely gets hot.
This laptop is amazing! The setup and startup are very simple. It's fast, the sound quality is great, and the image quality is excellent. I am very satisfied with this purchase.
Excellent laptop, all specifications match the stated values. High assembly quality, and the screen is also very good.
I bought two laptops. This is my second purchase. This one is a gift for my wife. I checked all the descriptions and am very satisfied.
In terms of price, this computer is excellent in many ways. It has a simple configuration and its performance far exceeds that of my more expensive laptops.
Its picture quality, game speed, and the speed of switching tabs while working from home all astonished me. The price is affordable, and the cost-performance ratio is extremely high. Highly recommended.
The sound is bad not that good
For basic task work purposes it's fine, but my interest was in performance for gaming and although it can run them well, it's limited in screen refresh rate and also the screen colors are a bit poor in terms of shades. It heats up quickly, the 2T memory is real but it's divided into 4 independent units so you have to choose which unit the files are recorded on and the processor unit has the least memory, approximately 64 Gb, which reduces the capacity to save and run programs simultaneously. It's functional but lower in terms of expected performance according to what the advertisement says.
I have installed the latest operating system, and i estimate that this computer will last for a long time. It's fast, quiet, and perfect for regular home use. The screen display is also excellent.
Bought it to use at home as a backup computer for work. Overall, it's very light. Sometimes carrying it outside isn't a burden. It's very convenient to use. This is the first time buying a laptop. Daily work needs can be met. The price is very reasonable for use as a backup device.
This computer is fantastic. Honestly, i was pleasantly surprised; i didn't expect the quality to be this good. It's fast, the screen is clear, and i really like it. What attracts me the most is its design, which looks beautiful from every angle.
I am very happy with this laptop. It is simple to set up and cost-effective. The appearance is beautiful and the quality is good.
Perfect, thank you very much, now it's just time to try it. I want it as a gift.
The laptop is cool, flies fast, lightweight.
First of all, the speed is very impressive and the execution speed is extremely fast. So far, the performance has been excellent. The storage capacity is also sufficiently large. The sound quality is much better than other laptops I own. The screen and image quality are also very good. The keyboard quality is excellent and typing feels very comfortable. The setup and connection are also very simple. Definitely recommendable and great value for money.
The screen is clear and the keyboard feels good. The overall performance is excellent, and there are no problems with daily use. Highly recommended for friends who need office and entertainment!
This laptop completely exceeded my expectations. It has an elegant design and excellent performance. The sound quality is clear and powerful. Well worth buying.
I really like it. The features are complete, the speed is amazing, and the memory capacity is impressive. It fully meets my needs for work or meetings with clients and friends.
I really like this laptop. It has stable performance, a simple and elegant design, a clear screen with bright colors, and it's great for watching movies. The keyboard responds quickly, and the heat dissipation is good. Even after long periods of use, it doesn't lag.
This laptop works very fast. It's ideal for studying, working, or watching videos. The screen is clear and bright, and the size is suitable for daily use. Overall, considering the price, this is a great computer.
I can't believe i bought this product at such a price. Ordering this product will definitely not disappoint, the product is great and the seller is great. The packaging was well done and arrived on time.
I received this laptop on time, and it is even better than i imagined. Even when people see me working with my team, it's hard to believe it's a laptop. It is very thin and responsive, so you can accomplish almost anything with your team anytime, anywhere, as the battery lasts long and won't suddenly run out. In short, this 15.6-inch laptop is an excellent choice for users seeking a balance between performance and portability. It comes with a full hd screen, large memory capacity, a solid-state drive, and windows 11, meeting the needs of efficient and convenient daily use. Additionally, its lightweight design makes it a perfect companion for everyday life! I highly recommend it.
The packaging was nice and the delivery was fast. My kids love it. The laptop itself is also of very good quality and offers great value for money. I think i bought it very well. A great seller, always prompt to help me with any issues;
I couldn't wait to get my hands on this 15.6-inch laptop and wanted to share my experience using it. At first glance, what stands out the most is its sleek and stylish design, which is both beautiful and portable. For someone who travels frequently for work, this is a huge advantage for me—it not only saved me but exceeded all my expectations. The 15.6-inch full hd screen is simply amazing. The colors are vibrant, and the details are sharp and clear, significantly enhancing the visual experience when working or enjoying media content. Whether watching movies, editing photos, or browsing the web, the picture quality is impressive.