SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great, the tablet was received with a protective film and there was no damage! this tablet is fantastic and has a great value for money! i strongly recommend the seller and the tablet! i am very satisfied!
Excellent, i really liked it. The size is very suitable, easy to carry everywhere.
This is the sixth set i bought. These computers have good quality, high value, good condition, and a brand new appearance. I strongly recommend purchasing from this seller. If you need a mini computer, this would be a great seller!
Great, i really like this 8gb+128gb memory. The 8-inch size is very suitable and easy to carry around.
Is there a way to get the drivers for the device? I have windows 11 installed, and a wi-fi driver would be enough for me, or the name of the wi-fi module.
Pretty good, runs light programs.
The package arrived early, the tablet has high-definition pixels, good video quality, easy to use, well-designed, and 8gb+128gb memory capacity. I am satisfied with the overall use.
This is my third windows tablet. They all performed well, and a bluetooth keyboard case is necessary because it makes it portable and easy to turn into a mini laptop. I strongly recommend these. The cost-effectiveness is also very high!
An 8-inch tablet, this is the perfect size, not too big or too small. I am very satisfied with this tablet. Lightweight and of good specifications.
Great product, great price, ..great service!
When the windows 10 configuration appeared on the screen, its running speed was faster than i expected, and it was very convenient to use. The 8gb+128gb memory is very large, and there is additional memory that can be added, which is enough to meet daily needs
The tempered film gifted by the seller is of good quality, and the product has been delivered in advance and tested. We strongly recommend it to sellers