SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
13×4 613 Lace Front Wig Human Hair Straight Lace Frontal Wigs Human Hair Pre Plucked HD Transparent Human Hair Wigs
I purchased the 613 blonde straight wig and was pleasantly surprised by the quality. the hair is soft, smooth, and true to length. it has minimal shedding and was easy to style. the blonde color is vibrant and looks great right out of the package.
I love love loveeee this wig she is definitely human hair and her parting space is perfect theres no smell and very little shedding make sure u treat it like real hair also!!!
**honest review** this wig is amazzziiinngggg 🤩 its very true to length, very soft and silky, sheds only a little, and it takes color very well as you can see. i received the wig very quickly and the seller communicated professionally throughout the whole process. dont walk run to buy this wig you wont be disappointed! !
Just want to say i love love love this wig very thick,great lace,easy to work with true to length got so many compliments. The hair is so soft and silky,and most of all,it looks very natural. It washes beautifully,and there is no shedding. The hair is so nice,highly recommendedthanks guys! !
I’ve ordered this wig 3 times, & dyed it twice and the quality is nice! It doesn’t really shed as well nor tangles. It took color well too. The length could’ve been better but i recommend! & shipping is always fast!
This wig is the best wig i got so far from aliexpress. The texture is soft and has no smell. Its true to length. This wig is worth your buy and you wont be disappointed!
I love this wig very much. My wig was delivered very fast and came in good condition. I’m satisfied with it. The wig itself is so soft that it doesn’t smell bad or anything. I highly recommend it; you won’t regret it.
I like it! Its decent quality hair. Its really soft. A little shedding but thats to be expected since it 613 hair. Its true to length. Its definitely worth the money though.
The wig arrived fast and i love it. Ive gotten a lot of compliments on the color and how soft it is. 😍 I will definitely be purchasing again
Great wig very soft true to length i highly recommend this wig
I love this hair it came in fast and theres no shedding no tangles no smell it really didnt need plucking but other than that i love it.l give it 10/10 i recommend this wig and the unit go shop
100% recommend!!! My hair arrived in the fastest 3 days and the quality is well worth it. There is no shedding and tangles. The color is very natural, and it blends well with my hair. I absolutely love this hair
The hair is super soft and doesn't tangle. Lace is hd and clear. I'll definitely buy this one again, it's easy to install for newbies. Shipped the same night. No knots.
100% real human hair, especially natural.i am very satisfied. First of all the hair is beautiful, the density of the hair is very thick and the quality of the lace is good and it suits my skin well.
Good quality wigs,doesn't take too long to get here,and good pricingwas able to get my wig before my trip silky hair ultra thin lace nice sign perfect hairline for me no need pluck or bleached.
Love everything about this wig! It s definitely good quality hair.hair is very soft and full.the texture is shiny and smooth.the thickness/fullness is on point! The lace blends so easily to your scalp easily.the price is reasonable & definitely affordable.i recommend it.
I love this hair! It's so soft and pretty. It looks exactly like the picture. The lace blended pretty well with minimum effort.i can definitely tell that this is great quality hair.
The texture of this wig is amazing ! Quality of hair is so soft ! !! Minimum tangles, easy to bleach , pluck & install , no smell !
I love this hair. It came soon. It was perfect. The hair was silky, thick, and beautiful. I'm so happy with my hair. I will definitely be ordering from them again!!! I order 40''.
I really love this 613 wig . It’s easy to install . Blends in very well .don’t walk to buy it run ! Please buy true to length and amazing for this price
I was scared to order but first time buyer , seller was very nice and helpful and good communication with shipping , the wig is for my birthday and it is very full , true to length and color is amazing .
Love this hair!!!! When i take photos, my friends are always amazed at how cute this hair is. It has perfect density. Lace is perfect for my skin, so it's easy to melt. The pre-plucked baby hair makes it look natural. Looks beautiful and i love it! If i need new hair before the event, i will continue purchasing it from this supplier
Very happy with the wig, i believe it is 100% real human hair. The hair is very nice, thick density, right length, no odor. The hairline has pre-stretched baby hair, and the lace fits my skin very well. After wearing the wig, i received a lot of good comments! I communicated well with them, they are a trustworthy seller!
I highly recommend this unit. No harsh smells, it came in four days, it doesn't shed, and it was easy to bleach, also came pluck as well, although i did do additional plucking
Love the 613 blonde hair, it is very soft and full.true to length.little to no shedding.no bad smell. The lace was of good quality and very easy to melt. This product was packaged very well and came quicker than expected. This wig most definitely had good-quality hair. I would choose this product with your next purchase.