SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This watch is simply beautiful, I already have a few others but this one is my prettiest in every way. Fits perfectly in size, elegant and with a great display. I personally recommend it to 💯 👍
The product arrived on time and was of good quality; I was very satisfied.
Amazing product, I received it within two weeks... The watch surprised me because it is better than expected. Really high quality, fast, and includes the Hebrew language. Thank you very much, worth the purchase and money.
Everything is as described, I was pleased with the availability of 3 straps, metal, leatherette, and rubber, choose according to your preference.
The watch works perfectly. They are stylish and comfortable with many functions. Also an excellent phone application, clear and simple. Detailed information about measurements. Great price. I really recommend this watch. Absolutely brilliant.
They look very stylish on the wrist.
Super watch, I recommend it, delivery according to the deadline specified in the order.
My first smartwatch with a microphone-i can get and make phonecalls. It has all the features as described, and they are working. I had it set up to work in about twenty minutes. On & off over the next two days i learned and set up the features i wanted. I have received a call but have not tried using it to call out yet. (i have not used the sports features but i have them set up.) Unless you are an active daily sportsman it should serve you well. I recommend it.
The watch ⌚ Pretty nice good quality with good quick shipping
Excellent product with worthed price. So far couldn't synchronised with my samsung ultra. Matched with xiaomi.
Fast delivery of the product. I have been using this time for over a week and what can I say: 1) the battery dropped to 40% percent in almost 10 days. Very not bad. 2) The brightness and image quality are at an appropriate level. 3) The functionality is also at an acceptable level. and now what bothers me: 1) Changing the dials - when you move the wheel, it already changes the screen. 2) Sometimes it only connects the speaker to the phone. In general, the times are good.
Top-notch watch
Large rich display, normal translation. Cool watch. They arrived fully charged.
It's a great watch with longlasting battrey. I have had it for over 2 weeks and have only charged once.
I received the product in perfect condition, now to enjoy it, thank you very much!!! !
Overall, I'm satisfied with the purchase!
Good
The product arrived quickly, well-packaged, and fully corresponds to the description. Many thanks to the seller; honestly, I didn't expect something like this to come, well done, thank you.
well-made with 3 straps, metal, leather, and silicone. Instruction in Polish
Thank you, it arrived very quickly, and i am very satisfied with the purchase. 🥰 🥰 🥰
The clock is on fire 🔥 I recommend it, and the delivery is fast, it took less than two weeks to reach Kazan.