SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The manufacturer delivers surprisingly good quality combined with state-of-the-art hardware and software. Model-worthy. The Chinese manufacturers have now far outperformed the German ones. Continuous improvement processes of the highest quality. The customer is king. No language barriers at all. Keep it up. For all users of the AliExpress platform. Forget Temu and all the others. Ali is better and more reliable in every way.
Super smart glasses that are aesthetically more attractive than others
Mega awesome they fit well and look good. and the lenses can be replaced with prescription lenses, which i have already done. as for other functions, i can only say that everything matches the description, it's very good, highly recommended!! !
"the best companion during travel! 🚗 👓 I bought this thing mainly to record my travel itinerary. The 1080p image quality is surprisingly clear, and the anti shake function is also sufficient for first person shooting. Wearing lenses as sunglasses is also great. Highly recommended for outdoor enthusiasts! "" "
"very satisfied with the glasses, they took great photos and videos for the device. I listen to music and answer phone calls with excellent volume. I am still testing the battery life, but i believe that listening to audio and making calls should last for about 8 hours. Artificial intelligence takes about 1 to 2 seconds to respond, which i think is normal. The object recognition and real-time translation effects are very good. Note: the sky photo was taken with glasses, yes, it transmits photos, videos, and recordings through wifi. I have tested everything and i am very satisfied with the excellent cost-effectiveness ratio. "
"these glasses must have some very good functions, and the appearance of the glasses is actually quite good. Because this is the current more popular appearance. I think they look beautiful. Most features are actually easy to use. It does connect well with your smartphone. I think my favorite feature is the ability to interact with ai robots in language translation software. When i first tested the ai robot, i asked it what i was looking at, it took a picture of what i was looking at, and then it described it in the text. In fact, i was impressed by what it learned and how it described what it saw. As you can see from some of the photos i attached, it can actually get quite detailed information about what you are looking at. The last thing i was impressed with was the language translation part of the system, which allows direct communication with people who speak different languages. One thing is very good, that is, when they speak, it will automatically translate it into english. "
"the price of glasses is indeed very expensive, but the wearing experience is also extremely excellent! Extremely rich in functions! I can listen to music and make phone calls on my glasses. It is very satisfying and highly praised to be able to take videos and photos anytime while walking or running outdoors! In short, to me, it is more like a decoration that meets daily needs. The product experience is fantastic! "
"the legs of the glasses are as thin as ordinary glasses, and they are not heavy. Wearing them for a whole day will not cause ear pain. The power consumption is okay, there is still electricity for most of the day "
After using this smart glass for about a week, it is actually blended into my daily routine better than i expected. The photochromic lenses are super convenient walking from my car into the sun, they tint just enough without making everything too dark. The frame is light and the temples are slim, so they don’t press into the sides of my head like some other bluetooth glasses i’ve tried.the chatgpt feature is surprisingly handy when i need quick answers or a translation on the spot. The audio won’t replace real earbuds, but for casual music or taking a hands-free call while i’m out running errands, it works just fine. Pairing was quick, and the controls are easy to get used to.
I waited for a few weeks before giving a comment because i wanted to use this pair of glasses for a while in order to get a more accurate review. it is comfortable to wear. the sony camera in the glasses captured clear photos 👍 。 the sound quality is very good, whether it's music or answering phone calls, the volume is very comfortable and pedestrians cannot hear it. i hate earplugs, so now that i have glasses, i no longer need regular earplugs 😘
Received and will done guys, just like the images in the site gallery 😀
The first impression is very good. Thank you, i will continue testing
The first impression is very good. Thank you, i will continue testing
Impressive, this smart glasses is a very meaningful new product with a stylish design, comfortable wearing, and diverse functions. The voice control is responsive, the camera is clear, and the battery life is long. Very suitable for travel, sports, and daily use - intelligent, stylish, and convenient.
Impressive, this smart glasses is a very meaningful new product with a stylish design, comfortable wearing, and diverse functions. The voice control is responsive, the camera is clear, and the battery life is long. Very suitable for travel, sports, and daily use - intelligent, stylish, and convenient.
I really like this new type of glasses. It actually integrates better into my daily life than i imagined. The structure of this pair of glasses feels very sturdy and looks like regular glasses, rather than some bulky 'tech gadgets'. This camera is actually very clear, can take quick shots, has call and music functions, and also has language translation function. So far, the connection has been very stable.
I really like this new type of glasses. It actually integrates better into my daily life than i imagined. The structure of this pair of glasses feels very sturdy and looks like regular glasses, rather than some bulky 'tech gadgets'. This camera is actually very clear, can take quick shots, has call and music functions, and also has language translation function. So far, the connection has been very stable.
The sound quality of the call is clear, the other party can hear it clearly, there is no noise, and it is very convenient to answer the phone during commuting.
The lens has high light transmittance, clear field of vision, and good shading effect. It is very practical to go out in summer.
After using this smart glass for about a week, it is actually blended into my daily routine better than i expected. The photochromic lenses are super convenient walking from my car into the sun, they tint just enough without making everything too dark. The frame is light and the temples are slim, so they don’t press into the sides of my head like some other bluetooth glasses i’ve tried.the chatgpt feature is surprisingly handy when i need quick answers or a translation on the spot. The audio won’t replace real earbuds, but for casual music or taking a hands-free call while i’m out running errands, it works just fine. Pairing was quick, and the controls are easy to get used to.
These glasses must have some very good functions, and the appearance of the glasses is actually quite good. Because this is the current more popular appearance. I think they look beautiful. Most features are actually easy to use. It does connect well with your smartphone. I think my favorite feature is the ability to interact with ai robots in language translation software. When i first tested the ai robot, i asked it what i was looking at, it took a picture of what i was looking at, and then it described it in the text. In fact, i was impressed by what it learned and how it described what it saw. As you can see from some of the photos i attached, it can actually get quite detailed information about what you are looking at. The last thing i was impressed with was the language translation part of the system, which allows direct communication with people who speak different languages. One thing is very good, that is, when they speak, it will automatically translate it into english.
The glasses have a great feel. The camera has HD quality. I tried recording videos and taking photos, and the photos came out in HD and were easily downloaded. When recording videos, the camera lights up and the video can be quickly transferred via Wi-Fi, which is very convenient. I am very satisfied. Excellent! Below are the screenshots of the video recording.