SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The imaging is very clear, and you can quickly record or take pictures with one-handed buttons. It is a perfect tool for recording the first perspective of cycling, hiking, etc.built-in 32gb of large memory, there is no pressure to access videos.
I have used other brands of smart glasses before, and the most headache is battery life, but m02 ultra solves this problem perfectly. It is equipped with a large 3600mah charging compartment, which can not only charge the glasses, but even use my mobile phone as a temporary power bank. The standby time of the glasses themselves is up to 4-7 days, and it can take about 8 hours to listen to music after a full charge. The frame material is pc+abs, which is very lightweight (only 54 grams), and there is no sense of oppression when worn for a long time.
At this price, you can buy glasses with integrated sony lenses, ai dialogue, translation and large power. The price/performance ratio is really invincible. The packaging is very exquisite, and the accessories are also very complete, including ear hooks and nose pads of different sizes, which ensure the stability of wearing. The operation logic is very simple, and the combination of physical buttons + touch is very easy to use. Whether it is given as a gift or for personal use to record life, m02 ultra is currently a smart wearable device that is well worth starting on cross-border platforms.
Man, these glasses are a total game changer! I was skeptical about the ai, but the chatgpt integration is actually super helpful for quick questions while i'm out. The 1080p video is crisp, and the anti-shake works way better than i expected. It’s basically like having a gopro and an assistant on my face. 32gb is plenty for a day of shooting. Love it!
Very efficient device. The wear detection feature is extremely reliable; music pauses immediately when i take them off and resumes when i put them back on. The wifi transfer to the app is fast and stable. It is a well-engineered product that does exactly what the specifications say. Solid performance.
Absolutely brilliant piece of kit. The build quality feels premium—not plasticky at all despite being only 54g. The dual-mic noise cancellation is spot on; i took a few calls while walking in a windy park and the audio was crystal clear. The magnetic charging is very slick too. Definitely worth the money.
Perfect for my morning bike rides! The open-ear speakers sound great and i can still hear the traffic around me. I’m obsessed with the 3600mah charging case—it’s a beast! It charged my glasses and even gave my phone some extra juice when i was low. No more low battery anxiety. Cheers!
As a smart glass, it's quite useful. It can play music, take photos and videos, and even provide voice guidance for objects in the field of view. It also has a simultaneous translation function that instantly translates the other person's language into my own. However, the speed is slow, which may cause problems in actual conversations. When I call the AI agent, Cyan, and speak to it, it can hear everything but often ignores my commands and becomes silent. It's an interesting toy.
Good product, the only downside is that the music and audio can also be heard by those nearby.
looks really cool. Haven't tested it in action yet.
This pair of glasses is simply beyond my expectations. I spent $80 and now i have both glasses and a power bank, which is simply amazing!! This pair of glasses is not only fashionable, but also very versatile, capable of taking photos and recording videos. Can also have a conversation with ai. Glasses can translate many languages, basically all mainstream languages around the world. I will explore this pair of glasses carefully, hoping that he can become a good helper in my life 😊 😊
This smart glasses is a treasure trove! The anti shake function of photographing and video recording is superior to awesome, recording is clear, music is played stereoscopically, and voice calls are free of noise. Ai object recognition instantly understands everything, and dialogue translation enables barrier free cross language communication. The charging compartment can also provide emergency power for mobile phones, with a wide range of accessories including charging cables, eyeglass covers, and replacement ear and nose pads. It is easy to use for daily commuting, business trips, and offers great value for money!
I am very grateful to the seller, finally a product that works well. I am not disappointed and i recommend this product 100%.
Everything is fine, I tried it a bit and it's better than others I've had these days. I'll try it further and let you know.
Finally, there is no need to hang that kind of bulky sports camera on the helmet.these glasses are only 54g, and they are very comfortable to wear.the 1080p video is shot in very positive colors and has anti-shake. The video taken during the ride is completely enough to be posted on social media. It transmits mobile phones via wifi, and the video transmission speed is ok. The only drawback is that the recording will be a bit affected when the wind is loud when riding at high speed, but the overall flaw is not hidden.
Review: most camera glasses look dorky and bulky, but these look like high-quality daily frames. The "heycyan" voice assistant is really responsive for hands-free calls while i'm driving. Volume control is a simple slide on the temple, which is way more intuitive than fumbling for buttons. The dual-mic noise cancellation is a big plus; my wife says she can hear me perfectly even when i'm walking through a windy park.
This frame type is very classic, not at all like that kind of bulky geek glasses. The sliding adjustment volume on the temples is very sensitive, and you can cut songs without taking out your mobile phone while walking on the road. The call quality is very good, and the dual microphone noise reduction can also hear my voice clearly when calling in the subway. I changed to anti-blue lenses, and it's okay to wear them in the office.
For the first time, i saw the charging compartment made like a power bank (3600mah! ). I basically haven't charged the box for two days on a business trip. It supports charging glasses and mobile phones at the same time, which is really emergency on long-distance planes. Listening to music can last for seven or eight hours, and it comes with an automatic pause function. This detail is very user-friendly.the box is made of leather texture, and it is very high-grade in your hand.
At first i thought it was a gimmick, but it turned out to be really useful!double-click the button to let it see what i have in my hand and explain. The ai response is much faster than i expected. Use its dialogue translation (using microsoft technology) when traveling abroad for business, eliminating the embarrassment of having to take out a mobile phone to translate. The 32gb built-in storage is very friendly to people like me who don't like to bring memory cards. The only suggestion is to read the manual carefully, there are still a lot of button combinations.
Got this for my dad’s birthday and he’s obsessed. The setup was easy—just scanned the qr code for the app and paired via bluetooth. It’s daily splash-proof, so he doesn't have to baby them if it starts raining. The packaging feels premium, and it comes with everything you need: extra nose pads, ear hooks, and a nice cleaning cloth. It’s a very "impressive" gift that doesn't feel like a cheap plastic toy
These are very nice 👍
Product arrived quickly and in good condition. For the price purchased， i am surprised by the quality. The packaging is neat and well protected. The item's box is of very good quality and well-cared for. The glasses are in accordance with the description. The product has been delivered as requested: black glasses, auto-darkening lens, and black storage box. Commissioning is simple and fast. Manual in multiple languages. The same applies to glasses available in many languages. All functions work. The quality of videos and photos is acceptable without any issues. I will try for several days and i will get back to you.
Bought these for my solo trip and they are a lifesaver. The real-time translation helped me so much in local markets! Being able to capture 1080p 30fps video hands-free is a game changer for my vlogs—the anti-shake algorithm really makes the footage smooth. Plus, the 3600mah charging case is huge; it even worked as a power bank to give my phone an extra boost when i was out all day.
These smart glasses are an absolute game-changer! First off, they look just like stylish sunglasses—no one will even know they’re high-tech. Bluetooth connection is smooth, and the sound quality for calls/music is greatthe photo and video quality is surprisingly clear, charging case is a bonus, keeps my glasses and phone powered. In addition, two additional lenses make them versatile for any occasion.
The glasses are of good quality and the charging case is very suitable; in addition, it can be used to charge mobile phones. It is important to pronounce "hey saian", otherwise it will not respond. It would be nice to be able to change the order. The photos and camcorder are very good and i like it. The sound is normal, and i hope the power will increase with the update, because on the street, it sometimes sounds a bit low. Instant translation, such as watching tv, improves with updates. (we have three glasses in the family) and before it was very slow and clumsy, now it uses an algorithm that reduces noise and translates 90% correctly. It may fail due to noise or loud music. Wearing comfortable glasses, photochromic lenses are also very good.