SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bought for my 8-year old son. The operating system (arkos) can be customized to provide the simplest experience - he's loving to play pokémon and zelda on it. Recommended!
What a great device! Even setting up this device brings so much joy! After installing the new arkos on a new sd card, the system and games are running silky smooth. This device even comes with almost 9000 games, so i don’t have to search manually for them. My friends are jealous and ordered one right away! So much nostalgic with the old games from my childhood.
Arrived well packaged, pleasant to hold, multiple game choices, I recommend.
Everything arrived correctly and very quickly!!! It worked perfectly, buy it.
Everything is as it should be, I am satisfied.
Good and original, good and original, good and original, good and original.
The product arrived well-packaged and working perfectly.
Excellent, it arrived very quickly, the product is completely original.
It arrived, it's working perfectly.
Arrived in Peru in 16 days, everything in order. Excellent Quality - Price ratio
Very good console, always delivers as promised... highly recommend.
Very good! Really an original product, it came with the latest ArkOS 2.0 system, this year 2025. Original quality. You can buy without any issues. It's been some time since I stopped buying from Aliexpress due to the government's tax that the president, who is a criminal, shouldn't have removed.
I haven't been able to play many games yet, but I had a nostalgic session with Super Mario World, Sonic, Zelda, Battle Toads, among others. I tried to play Def Jam, but it froze during the fights, but it's okay because the games I really wanted to play are working.
Incredible device at a cheap price, plays a lot of games you'd never think it would be able to, highly customisable operating system and the shipping was very fast too
The only place I found an R36h, really functional, the boyhom is very good. For those who don't understand about these Chinese consoles, it's worth researching before buying, so you can fully enjoy your video game. I bought two original cards from other stores, so you have one for use and another for backup (you can use two SD cards at the same time if you want).
It's great! My pregnant wife can't stop playing games on it :)
Super device - many games available and everything works flawlessly - absolute purchase recommendation - especially for the old Pokémon games.
Very good product, I will definitely buy a few more for my gamer collection that I need to make.
Instead of the 20000+ games, only slightly over 16000 games (128G model). Otherwise, a nice console!
I'm glad. The packaging was also neat.
Good 🥰
1a! I reccomend!
Great display, fast loading , many games from difrent consoles
Arrived quickly works great
Great quality product that arrived earlier than expected, in addition to having excellent ergonomics. This game can be even better than its predecessor with a system optimized for P1, N64, and Nintendo DS games. The communication with the sellers was very enlightening.... The store is reliable and recommended. Thank you to everyone ☺️