SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnβt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fit real good don't fall off work great
"took these on my trip to europe and they are a game changer! The sony imx219 camera takes surprisingly clear 1200p videos with great anti-shake. Built-in 32gb storage is huge, so i didn't need to connect to my phone constantly. The best part? The real-time conversation translation helped me order food in local restaurants easily! Highly recommend for travelers."
At this price, you can buy glasses with integrated sony lenses, ai dialogue, translation and large power. The price/performance ratio is really invincible. The packaging is very exquisite, and the accessories are also very complete, including ear hooks and nose pads of different sizes, which ensure the stability of wearing. The operation logic is very simple, and the combination of physical buttons + touch is very easy to use. Whether it is given as a gift or for personal use to record life, m02 ultra is currently a smart wearable device that is well worth starting on cross-border platforms.
"review: most camera glasses look dorky and bulky, but these look like high-quality daily frames. The ""heycyan"" voice assistant is really responsive for hands-free calls while i'm driving. Volume control is a simple slide on the temple, which is way more intuitive than fumbling for buttons. The dual-mic noise cancellation is a big plus; my wife says she can hear me perfectly even when i'm walking through a windy park. "
I thought the sound quality of the glasses would be mediocre, but i was amazed when i put them on. The sound quality is very full, and the most thoughtful thing is that when i take off the glasses, the music will automatically stop sensing, and when i put them on again, it will seamlessly resume playback without any manual operation. The experience is full! I have a pair of mate glasses that can record videos for 1 minute, but this pair of glasses can record videos for 3 minutes. I love this new smart glasses and i recommend it!
"perfect for my morning bike rides! The open-ear speakers sound great and i can still hear the traffic around me. Iβm obsessed with the 3600mah charging caseβitβs a beast! It charged my glasses and even gave my phone some extra juice when i was low. No more low battery anxiety. Cheers! "
Good product arrive early easy to use iam satisfied
They film well. The translator works well, even very well. But it slows them down a bit, searching for information on the internet, and that's why the response takes a long time. I tested it on video, and it's also good. Just need to remember that the cameras are not located where the eyes are, but closer to the temples. So you need to lift objects slightly above eye level. It's very convenient that there's a case with a charger, like a power bank.
"i like how natural the footage looks when recording outdoors. The camera handles light well and captures scenes clearly. Ai assistant, translation, and bluetooth calling add convenience, making these glasses a practical option for everyday wear. "
I use them at work π Pros: very nice picture and video quality. Nice ai interaction. Everything can be done hands free via the ai interface. Cons: the only con i have is that the video recording is not continuous recording. It stops recording after your selected recording length, so you must remember to press record again after the time limit is up. Overall: i really like them. I can overlook the lack of continuous recording. I love everything else about these ai glasses π€
These smart glasses are great! The 8mp4k camera captures clear photos and videos, and the ai voice control works perfectly in hands-free use. Lightweight and stylish with great shots. I am very satisfied with these ai smart glasses. They connect seamlessly via bluetooth, and calling through them is crystal clear. The translation function is surprisingly accurate and useful for travel. Highly recommended! This is the most advanced smart glasses i have ever used. The camera quality is first-class, the voice commands are accurate, and the waterproof rating gives people peace of mind. There is also a power bank that can be carried with you, which is really convenient.in addition, two additional lenses make them versatile for any occasion.
So the craftsmanship of the glasses and case is top-notch π
I love this very good quality thanks to seller
Excellent
Bought as a gift. Haven't tried it yet. packaged with care
I am giving it five stars because the video quality is very good. I don't really understand the ai function yet. The light when video recording is always on although not visible during the day but at night it is. Fair for its price but the ai assistant needs more work. The build of the glasses is so amazing it's hard to know it is a recorder. Great job nonetheless
Everything is top-notch, perfect quality for the price.
Product arrived quickly and in good condition. For the price purchasedοΌ i am surprised by the quality. The packaging is neat and well protected. The item's box is of very good quality and well-cared for. The glasses are in accordance with the description. The product has been delivered as requested: black glasses, auto-darkening lens, and black storage box. Commissioning is simple and fast. Manual in multiple languages. The same applies to glasses available in many languages. All functions work. The quality of videos and photos is acceptable without any issues. I will try for several days and i will get back to you.
Definitely happy with getting these. They fit perfect on my face and they look really good. I like the color of them the black is a nice touch. Everythingβs been working great so far like the connection so overall iβm happy with them.
Very cool
The photos and video were taken on the glasses, so far so good. Delivered fast. Very heavy and good quality materials. The swipe/touch bar isn't very sensitive, but speakers work well, ai works well and the camera and voice quality is good. When taking calls you can hear great and the other person on the line can hear you great too. Images and audio downloaded to the app quickly. The longest video duration is 12 min, and voice recording 2 hrs. The case is plastic, with a leather texture, and can be used as a power bank for your phone.
Great fit. Stylish. I have already recieved numerous compliments on these glasses. But they are so versatile besides the style. These are prescribed black iridium lenses, they are absolutely fantastic for reflecting lighting. The frames are heavy duty and durable. I don't review often but these are worth every penny. Camera footage and photos are great for anytime on the go. Easy transfer to phone and the heycyan is fantastic. I highly recommend these.
Glasses of very high quality, amazing, exceptional result
This pair of glasses is simply beyond my expectations. I spent $80 and now i have both glasses and a power bank, which is simply amazing!! This pair of glasses is not only fashionable, but also very versatile, capable of taking photos and recording videos. Can also have a conversation with ai. Glasses can translate many languages, basically all mainstream languages around the world. I will explore this pair of glasses carefully, hoping that he can become a good helper in my life π π
They work just as described they feel good and not too heavy. Bluetooth connection works perfect. Easy to setup. The battery life is amazing i can talk all day and play music. Itβs a good value for my money. And it looks nice and sleek.