SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The packaging is great! ! ))) Well, I'll start testing! I'll provide more feedback in two months. So far, so good, it's worth trying.
Honestly, this is awesome...
A good serum. Good ingredients, small size, and quick to use.
I started using it as soon as i got it, and i'm very happy with the condition of my hair now, as it has definitely grown thicker than before.
I saw noticeable results on the 5th day of use!
The effect is excellent! However, it requires consistent daily use... I've been using it for four weeks and the effects are noticeable. I hope to get even better results!
I bought it on the advice of my brother, who now has a beard like a viking, and i decided to try a bald head myself, it's only been one weeks but there's some fuzz
It meets the requirements described. after using it for a while, my hair is noticeably better than before. good quality, good price, and fast delivery. i got what i needed and what i was looking for.
It arrived in perfect condition. the scent is also very nice. i haven't used it yet, but i hope it helps 🤗
Everything arrived quickly and well packaged. hair is starting to grow in the bald area. the serum works great.
This is the most effective hair growth product I have ever used.
The applicator i received is black. looking at the reviews, it seems like it should come in two colors, but it doesn't affect usage at all. my impression so far is very good.
It was just luck. I never thought it would work so well for me. I've been using it for a month now and am very satisfied with the results.
My experience is that i use it to massage my hair after washing it. massaging my scalp for 5 minutes before bed is very helpful, so i'm sharing my experience here.
The product arrived intact, with both the bottle and dropper working perfectly. i bought it because i've been experiencing some balding for a while now. i've been using it for two months, applying it all over my head, and now my hair is growing evenly with no bald spots. it looks great! 👌🏻 i've been using it consistently since then; the applicator makes it easy to apply, it absorbs quickly, and there's no tightness or greasy residue. i use it morning and night; it's become a habit for me. 😁 overall, i'm very happy with the results! 💯 i plan to continue using it!
Now i have a lot of hair and the texture is noticeably different than before. it is growing healthily every day, and my mother was surprised by the changes when she came to visit me. hahaha but it's true, i'm going to buy some more and i've found that it even reduces hair loss while using it. i will continue to update my usage experience
53 days. So far, everything is going well.