SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Paint the clock well for now.
fast delivery operates separately
Very nice, Polish menu, battery lasts a long time despite the large number of notifications. Compatible with iPhone. I recommend it for this price 💪
I am very satisfied.
beautiful watch
It took a while to get here. It was well worth the wait. It looks very good and it was easy to set up. 2 additional straps as well. I would recommend to buy the watch. A very good display.
Finally, after a short time of waiting, less than a month for the meeting. However, I received a customs tax of €17.
I didn't think it would be this good, the truth is, it has quite surprised me. Now I just need to figure out how to connect the sleep component.
I liked the watch; the screen on my old one fell off, so I replaced it with this one. It arrived very quickly, has many functions, and everything works.
The watch is really beautiful! Great quality and a nice strap. The screen is very clear. Installation is straightforward. The app is okay. Sometimes it freezes and does strange things.
The watch that came is very good, it runs fast, but it doesn't track sleep as they say.
Good product, excellent quality and price. I have bought two more for my nephews.
Smart watch okay, I have some questions about the app.
Good quality, delivery always excellent
Everything works without any problems.
I recommend it 100%, excellent watch. The seller is super attentive. Easy to set up. I would definitely buy again. Thank you for your kindness.
The watch arrived very well packaged. I returned the watch. I had ordered it to monitor my high blood pressure, but the watch showed much too low values of around 120/80 during testing, which cannot be correct. However, the seller quickly issued a return label.
Good watch. I don't find nfc on it
This watch is very good. I received it quickly. Thank you, reseller.
Everything is great.
It's what I expected, nice and fulfills its function well.
The product arrived very well protected, but it arrived a bit late than they said, but oh well, today or tomorrow I will prepare it to give to my son, it's for him, I will install it and then I will tell you how it works.
The item has arrived on time. It works well.
Everything is fine, the most important thing is that my wife is satisfied.
It looks very nice but I haven't tried it yet