SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved it, the quality is impressive.
Great watch with quick response. I don't know if this watch is waterproof. It says on AliExpress that it's suitable for swimming, but the included manual only states it's splash-proof. Does anyone know more? And how can I activate the water removal program?
Fast shipping, powerful battery.
Very satisfied with the purchase. Very comprehensive.
Good watch. long time battery life. all ok
I'll arrive on time. I'll be analyzing how it works.
I like swimming and i wear a watch for waterproof testing. Obviously, after an hour of water activities, according to the seller's description, it is still intact and undamaged. I'm satisfied. Recommend!
"this is a very beautiful watch. Exquisite appearance. This is really cool! This smartwatch exceeded my expectations in terms of design, functionality, and battery life. The seller introduced me to many excellent features, including support for high-strength waterproofing and swimming while wearing. Accurate gps motion tracking and heart rate measurement, high-precision compass and altitude barometer, over 100 exercise modes, making and answering calls, message notifications, voice assistant, ultra high definition screen, definitely a recommended good product! "
Great watch! Very functional.
Great, I just need to check the battery life.
Great watch
The watch meets my expectations, I recommend it.
Works okay went swimming for couple hours no problem with water proofing.instructions leave a lot to be desired, but no hard to understand and use
Package very well, fast delivery. Will give feedback after using for some time
Beautiful!
Recieved. Looks great hopefully all works good. 👍
Very nice watch, works like a branded watch, recommended.
As someone who loves outdoor adventures, this watch really left a deep impression on me. It arrived in just 8 days and comes with three straps - steel and leather straps that look high-quality and perfectly match different occasions. Gps positioning is very accurate, making it perfect for hiking and exploration even in more challenging environments. I haven't tested the waterproof function yet, but i plan to use it during my next swim. The health function feels reliable, especially blood pressure and dioxide tracking. Combined with its smooth high-definition display and solid construction quality, this watch offers excellent price value. Highly recommended for outdoor enthusiasts!
One of the best smartwatches i've ever owned. It has everything, works perfectly, is top quality, and fits nicely on the wrist. Simply perfect watch. I highly recommend this seller. Thank you.
Item received on time and well packaged. The watch is of good quality and works perfectly, but I haven't tried all the features yet, including the GPS, but I think everything works. I recommend this item because, for the price, it does the job. Very satisfied.
I've been using it for 20 days and the battery is at half charge, because at the beginning of testing you end up using it a lot until you discover the functions of the watch. enjoying it a lot!
Very pretty watch, very functional and works perfectly. I am amazed.
very good
good product
For now, no complaints, the watch is very good in its functions!