SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gooooooood
Good value for money. Good value for money. Good value for money. Good value for money. Good value for money. Good value for money. Good value for money. Good value for money. Good value for money. Good value for money. Good value for money. Good value for money. Good value for money. Good value for money. Good value for money. Good value for money.
It's suitable for children and women, but it's a bit weak for men, and the claws have small holes...
Good
The turnover rate seems low.
Good..
This is really nice! It's easy to file your nails, and when you file them, they become super shiny and pretty haha.
Arrived on time, punctual delivery, properly packaged.
I bought this for my mother, who has limited mobility. she loves it—it makes cutting her nails much easier. she also loves the colours
This product is suitable for fingernails but not for toenails.
The device matches what was presented on the website, I am satisfied with the purchased product, it arrived undamaged, I recommend both the product and the seller, fast delivery.
Good and very smart tool as a solution. The product is well done, with quality materials. It isn't so simple to use. Recommend it!
It’s no good for short nails. Wouldn’t recommend this type of nail care device 😒
it works properly
Unfortunately delivered in blue instead of white. My wife already has the blue ones. Now they need to be marked separately.
I am very satisfied.
Exceeded expectations. The only thing that worries me is the flimsy plastic knob for switching the blades. It will probably break quickly. I applied some YoYo oil, let's see. Otherwise: manicure of the present - just forget about clippers and scissors.
Thanks for the good delivery!!!
Aaa thanks
Very good quality
It cuts very well and you have no risk of any kind when cutting your nails... even for babies, it would be good too.
The product meets my expectations; we'll see how effective it is over time.
The item matches the description. Received the package 7 days later, fast delivery. I recommend the seller.