SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good, runs very fast, it was a very impressive and satisfying purchase for me
The screen is bright, the colors are accurate, and the speakers are loud and clear. This laptop has a very fast startup speed and applications load quickly as well. Given the price of this laptop, it is absolutely worth the money.
This 15.6" laptop is an excellent value for the performance it delivers! the i9-10980hk processor runs smoothly and handles daily work, streaming, and multitasking with no problem. with backlight keyboard and fingerprint unlock. it starts up quickly and runs very fast. the fhd display is sharp and clear, and i appreciate the full-size keyboard with numpad -- very convenient for work. it also has a type-c port, wifi, and bluetooth, which make connectivity simple.
This laptop is really amazing! with its lightweight body, taking it to a coffee shop for work is completely stress free, and its performance is amazing. it handles multitasking without any lag, and its running speed flies! the screen clarity is also excellent, making it suitable for both watching tv shows and working. the keyboard feels comfortable, typing is super smooth, and you won't feel tired even after prolonged use. in short, learning, work, and entertainment can all be easily done. highly recommended
I am very satisfied with this laptop. it is very compatible and the graphics are also very good.
The keyboard operation is smooth. the win11 system has fast startup speed and quick response speed. the screen effect is good, playing games and watching movies is so cool! the i9 has excellent performance.
The design is simple and elegant, and the startup speed is very fast. whether for work or playing casual games, the system runs very smoothly. the screen resolution is high with good color reproduction, making it very comfortable to watch videos and process documents. highly recommended for everyone.
I really like the design of this laptop. it has excellent performance and the fingerprint unlock feature is a great addition.
So far so good.it's everything they said.it came in perfect condition, fired up and i'm i already using it. so far.i am very happy with my purchase
I received this laptop on time, and it is even better than i imagined. even when people see me working with my team, it's hard to believe it's a laptop. it is very thin and responsive, so you can accomplish almost anything with your team anytime, anywhere, as the battery lasts long and won't suddenly run out.
This laptop does exactly what i needed it to do. its dependable, easy to use, and feels like a solid choice for anyone who wants something that can handle school, work, or just relaxing with some shows. if youre looking for a laptop thats affordable but still feels trustworthy and useful, this one is definitely worth considering.